Solving problems – Dell Vostro 220 (Late 2008) User Manual

Page 18

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18

Troubleshooting

Solving Problems

Follow these tips when troubleshooting your computer:

If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly
connected.

If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the program’s documentation.

NOTE:

The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell™ computer to the Windows Classic
view.

Errors

Displays error conditions encountered,

error codes, and the problem

description.

Help

Describes the test and any requirements

for running the test.

Configuration

Displays the hardware configuration for

the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from the system setup program,

memory, and various internal tests, and

displays the information in the device

list in the left pane of the screen.

NOTE:

The device list may not display the names of all

components installed on your computer or all devices
attached to your computer.

Parameters

Allows you to customize the test, if

applicable, by changing the test

settings.

Tab

Function

(continued)

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