Dell PowerVault MD3000 - Manual (Page 3)

RAID Controllers Using First-Generation Firmware (Version 06. xx.xx.xx)
CAUTION:
Failure to stop data I/O to a non-fault-tolerant array before performing the following
steps may result in loss of data.
1 Stop all I/O to the array.
2 From the HyperTerminal (Windows) or MINICOM (Linux) window, press
<Ctrl><B>.
3 At the SPECIAL OPERATIONS MENU, press <1>, <0>, and <Enter>.
4 At the SERIAL INTERFACE MODE MENU, press <1> and <Enter>,
then <Q> and <Enter>.
5 At the BOOT OPERATIONS MENU, press <R> and <Enter> to restart
the controller.
Text scrolls across the screen as the controller reboots.
6 Once Controller 0 has fully booted (look for
sodMain complete in the
HyperTerminal or MINICOM window), press <Enter>.
7 At the
—> prompt, type clearSYMbolPassword (must use exact case)
and press <Enter>.
The return value = 0 = 0x0 indicates that the password has been
reset /deleted.
8 Close HyperTerminal or MINICOM.
9 Remove password reset cable.
10 To set a new password, go to the Modular Disk Storage Manager software
under the Tools tab and click Set Or Change Password Link.
11 Leave the Current Password blank, enter the new password twice, and click OK.
RAID Controllers Using Second-Generation Firmware (Version 07. xx.xx.xx)
CAUTION:
Failure to stop data I/O to a non-fault-tolerant array before performing the following
steps may result in loss of data. Contact Dell Technical Support for a reset password.
1 Stop all I/O to the array.
2 From the HyperTerminal (Windows) or MINICOM (Linux) window, send a
<BREAK> from the terminal shell by pressing <Ctrl><PAUSE/BREAK>
within HyperTerminal, or <Ctrl><A> then <F> from within MINICOM.
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