System messages – Dell Inspiron 17 (N7010, Mid 2010) User Manual

Page 56

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54

Using Support Tools

System Messages

If your computer has an issue or error, it may display

a system message that will help you identify the

cause and action needed to resolve the issue.

NOTE: If the message that is displayed

is not listed in the following examples,

see the documentation for either the

operating system or the program that was

running when the message appeared. You

can also see the Dell Technology Guide

available on your hard drive or at
support.dell.com/manuals or contact

Dell (see “Contacting Dell” on page 74).

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 74).
CMOS checksum error — Possible system

board failure or Real Time Clock (RTC) battery

low. Replace the coin-cell battery (see the

Service Manual at support.dell.com/manuals) or

contact Dell (see “Contacting Dell” on page 74).
Hard-disk drive failure — Possible hard

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 74).
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual at support.dell.com/manuals.

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