Dell U2711 Monitor - Manual (Page 42)

Universal Serial Bus (USB) Specific Problems
Troubleshooting the Dell™ Soundbar
Troubleshooting the Card Reader
power saving mode. press "+", "-" or "Menu" key, the message
" No Composite input signal " or
" No
Component input signal " will appear.
access the OSD to set Audio to "off " state.
No Input Signal when you press
the controls. No picture, the LED light is blue. When you
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear. l Check the signal source Make sure the Computer is not in power saving by moving the
mouse or pressing any key on the keyboard.
l Check to make sure Video Source to Composite or Component is powered and playing
video media.
l Check whether the signal cable is plugged in and seated properly. Re -plug the signal cable
if necessary.
l Re-boot the computer or video player.
The monitor will not fill the entire
screen. The picture can't fill the height or width of
the screen. l Due to the non-standard formats of DVDs, the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D, DisplayPort, HDMI, Composite or Component video, Auto Adjust function is not available.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Switch off and then turn on the monitor again.
l Reboot the computer.
High Speed USB 2.0 interface is
slow. High Speed USB 2.0 peripherals working
slowly or not at all. l Check that your computer is USB 2.0 capable.
l Verify USB 2.0 source on your computer.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Reboot the computer.
COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Sound Soundbar has power - power
indicator is on. l Plug the audio line-in cable into the computer's audio out jack.
l Set all Windows volume controls to their maximum.
l Play some audio content on the computer (i.e., audio CD, or MP3).
l Turn the volume up.
l Clean and reseat the audio line-in plug.
l Test the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound Computer's sound card is used
as the audio source. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
l Set all Windows volume controls to their midpoints.
l Decrease the volume of the audio application.
l Turn the volume down.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
l Decrease the volume of the audio source.
l Turn the volume down.
l Clean and reseat the audio line-in plug.
Unbalanced Sound Output Sound from only one side of
Soundbar l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio
source.
l Set all Windows audio balance controls (L-R) to their midpoints.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e., portable CD player).
Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user.
l Turn the volume up to its maximum level.
l Set all Windows volume controls to their maximum.
l Increase the volume of the audio application.
l Test the Soundbar using another audio source (i.e., portable CD player).