Scanner problems – Dell Precision T7400 (Late 2007) User Manual

Page 102

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102

Troubleshooting

3

Click PropertiesPorts. For a parallel printer, ensure that the Print to the following

port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the

following port(s): setting is USB.

Windows Vista:

1

Click

Start

Control PanelHardware and SoundPrinter.

2

If the printer is listed, right-click the printer icon.

3

Click Properties and click Ports.

4

Adjust the settings, as needed.

5

Reinstall the printer driver. See the printer documentation for information on

reinstalling the printer driver.

Scanner Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide.

NOTE:

If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

C

H E C K

T H E

SC A N N E R

D O C U M E N T A T I O N

See the scanner documentation for setup

and troubleshooting information.
U

N L O C K

T H E

S CA N N ER

Ensure that your scanner is unlocked (if the scanner has a

locking tab or button).
R

E ST A R T

T H E

CO M P U T E R

A N D

T R Y

T H E

S CA N NE R

A G A I N

C

H E C K

T H E

CA BLE

C O N N E CT I O N S

• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the

computer.

V

E R I F Y

T H A T

T H E

S CA N N E R

I S

R E C O G N I Z E D

B Y

M

I CR O S O F T

W

I N D O W S

Windows XP:

1

Click StartControl PanelPrinters and Other HardwareScanners and

Cameras.

2

If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1

Click

Start

Control PanelHardware and SoundScanners and Cameras.

2

If the scanner is listed, Windows recognizes the scanner.

R

E I N S TA L L

T H E

SC A N N E R

D R I V ER

See the scanner documentation for

instructions.

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