Dell Precision T7400 (Late 2007) User Manual
Page 94
94
Troubleshooting
E
N S U R E
T H A T
M
I CR O S O F T ®
W
INDO WS ®
R
E CO G N I Z E S
T H E
D R I V E
—
Windows XP:
• Click Start and click My Computer.
Windows Vista™:
• Click the Windows Vista Start button
and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T
E S T
T H E
D RI V E
—
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
C
L E A N
T H E
DRI VE
O R
D I S K
— See "Cleaning Your Computer" on page 91.
C
H E C K
T H E
CA BLE
C O N N E CT I O N S
R
U N
T H E
H
A R D W A R E
T
R O U B L E S H O O T E R
— See "Troubleshooting Software and
Hardware Problems in the Microsoft
XP and Microsoft Windows Vista™
Operating Systems" on page 131.
R
U N
T H E
D
E L L
D
I A G N O S T I C S
— See "Dell Diagnostics" on page 123.
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A
D J U S T
T H E
W
I N D O W S
VO LUM E
C O N T RO L
—
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
Problems writing to an optical drive
C
L O S E
O T H E R
P RO G RA M S
— The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
U RN
O F F
S T A N D B Y
M O D E
I N
W
I N D O W S
B E F O R E
W R I T I N G
T O
A
D I S K
— See
"Power Management" on page 37 or search for the keyword standby in Windows Help