Dell Latitude X1 User Manual
Page 28
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Service Tag and Express Service Code
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Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on the bottom of your computer.
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Use the Service Tag to identify your computer when you use
support.dell.com or contact technical support.
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Enter the Express Service Code to direct your call when
contacting technical support.
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Solutions — Troubleshooting hints and tips, articles from technicians,
online courses, frequently asked questions
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Community — Online discussion with other Dell customers
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Upgrades — Upgrade information for components, such as memory, the
hard drive, and the operating system
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Customer Care — Contact information, service call and order status,
warranty, and repair information
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Service and support — Service call status and support history, service
contract, online discussions with technical support
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Reference — Computer documentation, details on my computer
configuration, product specifications, and white papers
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Downloads — Certified drivers, patches, and software updates
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Notebook System Software (NSS)— If you reinstall the operating system
for your computer, you should also reinstall the NSS utility. NSS provides
critical updates for your operating system and support for Dell™ 3.5
-inch
USB floppy drives, Intel® Pentium® M processors, optical drives, and USB
devices. NSS is necessary for correct operation of your Dell computer. The
software automatically detects your computer and operating system and
installs the updates appropriate for your configuration.
To download Notebook System Software:
1.
Go to support.dell.com and click Downloads.
2.
Enter your Service Tag or product model.
3.
In the Download Category drop-down menu, click All.
4.
Select the operating system and operating system language for your
computer, and click Submit.
5.
Under Select a Device, scroll to System and Configuration Utilities, and
click Dell Notebook System Software.
Dell Support Website — support.dell.com
NOTE:
Select your region to view the appropriate support site.
NOTE:
Corporate, government, and education customers can also
use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be available in all
regions.
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How to use Windows XP
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Documentation for my computer
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Documentation for devices (such as a modem)
Windows Help and Support Center
1.
Click the Start button and click Help and Support.
2.
Type a word or phrase that describes your problem and click
the arrow icon.
3.
Click the topic that describes your problem.
4.
Follow the instructions on the screen.
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How to reinstall my operating system
Operating System CD
The operating system is already installed on your computer. To
reinstall your operating system, use the Operating System CD. See
your User's Guide for instructions.
After you reinstall your operating system, use the
CD to reinstall drivers for the devices that came with your
computer.
is located on your computer.
NOTE:
The color of your CD varies based
on the operating system you ordered.
NOTE:
The Operating System CD is optional and may not ship with
your computer.