Sound and speaker problems, No sound from integrated speakers, No sound from external speakers – Dell Latitude X1 User Manual

Page 67: No sound from headphones

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Sound and Speaker Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

 

No sound from integrated speakers

 

No sound from external speakers

 

No sound from headphones

Verify that the scanner is recognized by Microsoft Windows  —

 

1.

 

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2.

 

Click Scanners and Cameras.

If your scanner is listed, Windows recognizes the scanner.

 

Reinstall the scanner driver  —

 

See the scanner documentation for instructions.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

 

Adjust the Windows volume control —

Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is

turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

 

Adjust the volume using keyboard shortcuts —

Press <Fn><End> to disable (mute) or reenable the integrated speakers.

 

Reinstall the sound (audio) driver —

See "

Reinstalling Drivers and Utilities

."

NOTE:

The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not

turn the player volume down or off.

 

Ensure that the subwoofer and the speakers are turned on  —

 

See the setup diagram supplied with the speakers. If your speakers have

volume controls, adjust the volume, bass, or treble to eliminate distortion.

 

Adjust the Windows volume control  —

 

Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the

volume is turned up and that the sound is not muted.

 

Disconnect headphones from the headphone connector  —

 

Sound from the speakers is automatically disabled when headphones are

connected to the computer's front-panel headphone connector.

 

Test the electrical outlet  —

 

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

Eliminate possible interference  —

 

Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

 

Reinstall the audio driver —

 

See "

Reinstalling Drivers and Utilities

."

 

Run the Dell Diagnostics —

 

See "

Using the Dell Diagnostics

.

 

Check the headphone cable connection  —

 

Ensure that the headphone cable is securely inserted into the

headphone connector

.

 

Adjust the Windows volume control  —

 

Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the

volume is turned up and that the sound is not muted.

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