Dell Inspiron 2500 User Manual
Page 114
114
Appendix
w
w
w
.d
e
ll
.c
o
m
|
s
u
p
p
o
r
t
.d
e
ll
.c
o
m
To return products, you must call Dell Customer Service to receive a Credit
Return Authorization Number. See “Contacting Dell” on page85 to find
the appropriate contact information for obtaining customer assistance. If
warranty service is required, Dell will issue a Return Material Authorization
Number. To expedite the processing of your refund or credit, Dell expects
you to return the products to Dell in their original packaging within five
days of the date that Dell issues the Credit Return Authorization Number.
You must also prepay shipping charges and insure the shipment or accept
the risk of loss or damage during shipment. You may return software for
refund or credit only if the sealed package containing the floppy disk(s) or
CD(s) is unopened. Returned products must be in as-new condition, and all
of the manuals, floppy disk(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want
to return, for refund or credit only, either applications software or an
operating system that has been installed by Dell, the whole system must be
returned, along with any media and documentation that may have been
included in the original shipment.
This “Total Satisfaction” Return Policy does not apply to DellWare
products, which may be returned under DellWare's then-current return
policy. In addition, reconditioned parts purchased through Dell Spare Parts
Sales in Canada are nonreturnable.