Dell Inspiron 2500 - Manual (Page 46)

46 Solving Problems
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A program error causes the system to lock up
A solid blue screen appears
A program is designed for an earlier version of the Windows
operating systems
Internet Connection Problems
T U R N TH E C O MP U TE R O FF — If your computer locks up and you are unable to
get a response by pressing a key on your keyboard or your touch pad, press and
hold the power button for at least 6 seconds until the computer turns off. Then
press the power button again to turn on the computer. You might lose data if you
are unable to perform a Microsoft Windows shutdown.
T U R N TH E C O MP U TE R O FF — If the computer does not respond to a keystroke
or a proper shutdown (see page24), press the power button until the computer
turns off. Press the power button again to restart the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. ScanDisk automatically runs during the start-up process. Follow the
instructions on the screen.
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W
IZ AR D
— Windows XP provides a
Program Compatibility Wizard that configures a program to run in an
environment more similar to the environment of earlier versions of the Windows
operating systems.
1 Click Start, point to All Programs —> Accessories, and then click Program
Compatibility Wizard.
2 On the welcome screen, click Next.
Follow the instructions on the screen.
R EV I EW “M O D EM P R OB L EM S ”— See page38.