Dell Inspiron 2500 - Manual (Page 38)

38 Solving Problems
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Modem Problems
NOTICE: Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
C H EC K TH E T EL E P H O N E J AC K — Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.
C ON N E C T TH E M O DE M D I RE C TL Y T O T H E TE L EP H O N E W A L L J AC K — If
you have other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, then bypass them and connect the
modem directly to the telephone wall jack with the telephone line.
C H EC K TH E C O N N EC TI O N — Verify that the telephone line is connected to the
modem.
C H EC K TH E T EL E P H O N E LI N E — Try using a different telephone line. If you
are using a line that is 3 m (10 ft) or more in length, try a shorter one.