Dell Inspiron 2000 - Manual (Page 108)

C-2 Dell Inspiron 2000 System Reference and Troubleshooting Guide
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A connector may be loose or
the diskette may be faulty. If the diskette-drive access indicator lights up when
you access a file on the diskette, but you still get
this error message, try a different diskette. If the
message reappears, shut down the computer,
remove the drive from the external media bay, and
then reinsert it. Turn the computer back on, and
check for the error message. If the problem per-
sists, run the IDE Devices test in the Dell Diagnos-
tics. For instructions, see “Running the Dell
Diagnostics” in Chapter 3. If the problem persists,
call Dell for technical assistance. For instructions,
see Chapter 5, “Getting Help.”
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Extended memory is not
configured properly or has
failed at memory address
nnnn. Call Dell for technical assistance. For instructions,
see Chapter 5, “Getting Help.”
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The hard-disk drive failed to
initialize. Remove and reseat the hard-disk drive and reboot
the computer. If the problem persists, run the IDE
Devices tests in the Dell Diagnostics. For instruc-
tions, see “Running the Dell Diagnostics” in Chap-
ter 3.
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The diskette drive is not iden-
tified properly in the system
setup program. Shut down the computer, remove the drive from
the external media bay, and then reinsert it. Turn
the computer back on and check for the error mes-
sage. If the problem persists, reboot the computer
and press <F2> as soon as you see the Dell logo
screen to enter the system setup program. Write
down the setting for IDE Adapter 1 Master on the
Main screen. Then call Dell for technical assis-
tance. For instructions, see Chapter 5, “Getting
Help.”
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The keyboard controller is
faulty. Call Dell for technical assistance. For instructions,
see Chapter 5, “Getting Help.”
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If an external keyboard is
being used, a cable or con-
nector may be loose or the
keyboard may be faulty. If
the built-in keyboard is being
used, it may be faulty. A key
on the built-in keyboard may
have been pressed while the
computer was booting. If using an external keyboard, check and reseat the
keyboard cable. Check and reseat the diskette drive
cable. If the problem persists, run the Stuck Key
tests in the Dell Diagnostics. For instructions, see
“Running the Dell Diagnostics” in Chapter 3. If the
problem cannot be corrected, call Dell for technical
assistance. For instructions, see Chapter 5, “Get-
ting Help.”
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NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.