Dell Inspiron 2000 - Manual (Page 66)

5-2 Dell Inspiron 2000 System Reference and Troubleshooting Guide
 
Dell provides a number of tools to assist you. These tools are described in the
following subsections.
NOTE: Some of the following tools are not always available in all locations outside
the continental U.S. Please call your local Dell representative for information on
availability.
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The Internet is your most powerful tool for obtaining information about your computer
and other Dell products. Through the Internet, you can access most of the services
described in this chapter, including AutoTech, TechFax, order status, technical support,
and product information.
You can access Dell’s support Web site at http://support.dell.com. To select your
country, click the map that appears. The Welcome to support.dell.com page opens.
Enter your system information to access help tools and information such as:


Support Your Dell — From this page you can access a number of tools and infor-
mation such as system documentation, drivers and BIOS updates, and self-
diagnostic tools for resolving many computer-related issues by following interac-
tive flowcharts.


Ask Dudley — Enter a question about your computer or about software. This tool
searches the Dell Knowledge Base and Dell Support for answers and related
topics.


Communicate With Dell — Use Dell Talk Forum, a public discussion moderated
by Dell technical support specialists, to obtain technical information or submit
requests via e-mail to Dell Support.
Dell can be accessed electronically using the following addresses:


World Wide Web
http://www.dell.com/
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.dell.com/jp/ (for Japan)
http://www.euro.dell.com (for Europe only)


Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as 
 , and use your e-mail address as your password.