Dell diagnostics main menu – Dell Latitude X1 User Manual

Page 21

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Quick Reference Guide

21

7 Type

1

to start the ResourceCD menu.

8 Type

2

to start the Dell Diagnostics.

9 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed,

select the version appropriate for your computer.

10 When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the

option you want.

2 If a problem is encountered during a test, a message appears with an error code and a

description of the problem. Write down the error code and problem description and follow
the instructions on the screen.

If you cannot resolve the error condition,

contact Dell.

NOTE:

The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab

described in the following table for more information.

Option

Function

Express Test

Performs a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.

Extended Test

Performs a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer
questions periodically.

Custom Test

Tests a specific device. You can customize the tests you
want to run.

Symptom Tree

Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.

Tab

Function

Results

Displays the results of the test and any error conditions
encountered.

Errors

Displays error conditions encountered, error codes, and
the problem description.

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