Dell PowerVault 110T LTO2 (Tape Drive) - Manual (Page 26)

2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully, clean the tape drive and run the tape drive diagnostics (see the Cleaning the
Tape Mechanism section in Using the Tape Drive and Function Code 1 in Selecting a Diagnostic or Maintenance Function ).
3. If the tape drive diagnostics fail, contact Dell technical support. If the tape drive diagnostics run successfully, perform the operation that produced the initial media error.
Removing a Tape Drive
To remove the tape drive from a computer, perform the following steps:
1. Ensure that the tape drive does not contain a tape cartridge.
2. Deconfigure the drive from the server (for instructions, see your server's documentation).
3. Turn off the power to the computer. Disconnect the power cable from the computer and the electrical outlet.
4. Remove the cover of the computer.
5. Disconnect the internal power cable from the power connector (see number 3 in Figure 2 ).
6. Disconnect the internal SCSI cable from the SCSI connector (see number 1 in Figure 2 ).
7. Remove the tape drive from the computer and remove any mounting screws or rails from the side or bottom of the tape drive.
8. To reassemble, reverse these steps.
Figure 2. Rear view of the Tape Drive
Tape Alert
TapeAlert is a patented technology and standard of the American National Standards Institute (ANSI) that defines conditions and problems that are experienced by tape
drives. The technology enables a server to read TapeAlert flags from a tape drive through the SCSI interface. The server reads the flags from Log Sense Page 0x2E.
TapeAlert Flags
Table 5 lists the TapeAlert flags that are supported by the Dell PowerVault 110T LTO-2 Tape Drive.
Table 5. TapeAlert Flags and Descriptions
TapeAlert Flags Supported by the Tape Drive
Flag
Number
Flag
Parameter
(in hex)
Flag Description Action Required
3 03h Hard error
Set for any unrecoverable read, write, or
positioning error. (This flag is set in
conjunction with flags 4, 5, or 6.)
See the Action Required column for Flag 4, 5, or 6 in this table.
4 04h Media
Set for any unrecoverable read, write, or
positioning error that is due to a faulty tape
cartridge.
Contact Dell technical support.
5 05h Read failure
Set for any unrecoverable read error where
isolation is uncertain and failure could be
due to a faulty tape cartridge or to faulty
drive hardware.
If Flag 4 is also set, the cartridge is defective. Contact Dell technical
support. If Flag 4 is not set, see error code 6 in
Descriptions and Corrective
Actions .
6 06h Write failure
Set for any unrecoverable write or
positioning error where isolation is uncertain
and failure could be due to a faulty tape
cartridge or to faulty drive hardware.
If Flag 9 is also set, make sure that the write-protect switch is set so that
data can be written to the tape (see the Setting the Write-Protect Switch
section in
Using the Tape Drive ). If Flag 4 is also set, the cartridge is
defective. Replace the tape cartridge. If Flag 4 is not set, see error code 6
in
Descriptions and Corrective Actions .
8 08h Not data grade
Set when severe servo errors occur while
loading a tape cartridge. Replace the tape cartridge. If this error occurs with multiple tapes, see
error code 6 in
Descriptions and Corrective Actions .
9 09h Write protect
Set when the tape drive detects that the
tape cartridge is write-protected.
Make sure that the cartridge's write-protect switch is set so that the tape
drive can write data to the tape (see the Setting the Write-Protect Switch
section in
Using the Tape Drive ).
10 0Ah No removal
Set when the tape drive receives an
UNLOAD command after the server
prevented the tape cartridge from being
Refer to the documentation for your server's operating system.