Keyboard problems, Lockups and software problems, The computer does not start up – Dell XPS 210 User Manual
Page 39: The computer stops responding, Bootable, Media, Insert a bootable floppy disk or cd, Remove the floppy disk from the drive and r
Solving Problems
39
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
The computer does not start up
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system shutdown.
C
HECK
THE
KEYBOARD
CABLE
—
• Ensure that the keyboard cable is firmly connected to the computer.
• Reconnect the keyboard cable as shown on the setup diagram for your computer.
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins.
Straighten any bent pins.
• Remove any keyboard extension cables and connect the keyboard directly to the computer.
T
EST
THE
KEYBOARD
—
Connect a properly working keyboard to the computer, then try using the
keyboard.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See "Resolving Software and Hardware Incompatibilities"
C
HECK
THE
D
IAGNOSTIC
L
IGHTS
—
See "Diagnostic Lights" on page 49.
E
NSURE
THAT
THE
POWER
CABLE
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds, until the computer
turns off, and then restart your computer.