Printer problems – Dell XPS 210 User Manual
Page 44
44
Solving Problems
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s manufacturer.
I
F
THE
POWER
LIGHT
IS
OFF
—
The computer is either turned off or is not receiving power.
• Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to verify that the
computer turns on properly.
• Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Ensure that the main power cable and front panel cable are securely connected to the system board (see
"System Board Components" on page 65).
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
—
A device may be malfunctioning or incorrectly installed.
• Ensure that the processor cable is securely connected to the system board (see "System Board
• Remove and then reinstall all memory modules (see "Memory" on page 66).
• Remove and then reinstall any expansion cards, including graphics cards (see "Cards" on page 70).
I
F
THE
POWER
LIGHT
IS
BLINKING
AMBER
—
The computer is receiving electrical power, but an
internal power problem may exist.
• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
• Ensure that all components and cables are properly installed and securely connected to the system
board (see "System Board Components" on page 65).
E
LIMINATE
INTERFERENCE
—
Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip.
• Multiple power strips connected to the same electrical outlet
C
HECK
THE
PRINTER
DOCUMENTATION
—
See the printer documentation for setup and
troubleshooting information.
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON