Product specific problems, Troubleshooting your soundbar – Dell E198WFP Monitor User Manual
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Geometric
Distortion
Screen not centered correctly
Perform monitor reset on "Position Settings Only".
Push Auto Adjust button.
Adjust the centering controls.
Ensure monitor is in proper video mode.
Horizontal/Vertical
Lines
Screen has one or more lines
Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are
also in self-test mode.
Check for bent or broken pins.
Sync Problems
Screen is scrambled or
appears torn
Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen
appears in self-test mode.
Check for bent or broken pins.
Boot up in the "safe mode".
LCD Scratched
Screen has scratches or
smudges
Turn monitor off and clean the screen.
For cleaning instruction, see
Safety Related
Issues
Visible signs of smoke or
sparks
Do not perform any troubleshooting steps.
Monitor needs to be replaced.
Intermittent
Problems
Monitor malfunctions on and
off
Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the flat panel is
secure.
Perform monitor reset.
Perform monitor self-test feature check to determine if the intermittent
problem occurs in self-test mode.
Image
Retention (from a
static image)
Faint Shadow from the static
image displayed appears on
the screen
Use the Power Management feature to turn off the monitor at all times
when not in use. Alternatively, use a dynamically changing screensaver
left on the monitor for a long period of time.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but
does not fill entire viewing area.
Perform monitor reset on "All Settings."
Cannot adjust the monitor with the
buttons on the front panel
OSD does not appear on the screen.
Turn off the monitor, unplug the power cord and
then plug back and turn on the monitor.
Troubleshooting Your Soundbar
COMMON
SYMPTOMS
WHAT YOU
EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
No power to Soundbar -
the power indicator is off.
Turn the Power/Volume knob on the Soundbar clockwise to the middle position;
check if the power indicator (green LED) on the front of the Soundbar is
illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
Confirm that the monitor has power.
If the monitor has no power, see
common problem.