Troubleshooting a diskette drive, If an error messages does not appear, go to, Step 12 – Dell PowerEdge 1750 User Manual

Page 41

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4.

 

Remove the bezel if a bezel is attached. See "

Removing and Replacing the Optional Front Bezel

."

5.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6.

 

Open the system. See "

Opening the System Covers

."

7.

 

Ensure that the memory banks are populated correctly. See "

Memory Module Installation Guidelines

" in "Installing System Options."

 

If the memory modules are populated correctly, continue to the next step.

8.

 

Reseat the memory modules in their sockets. See "

Installing Memory Modules

" in "Installing System Options."

9.

 

Close the system. See "

Closing the System Covers

."

10.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

11.

 

Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.

 

If the amount of memory installed does not match the system memory setting, then perform the following steps:

a.

 

Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

b.

 

Open the system. See "

Opening the System Covers

."

 

c.

 

Swap the memory modules in bank 1 with a working pair of DIMMs of the same capacity. See "

Installing Memory Modules

" in "Installing System

Options."

d.

 

Close the system. See "

Closing the System Covers

."

e.

 

Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

f.

 

As the system boots, observe the monitor screen and the indicators on the keyboard.

12.

 

Perform the following steps:

a.

 

Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

b.

 

Open the system. See "

Opening the System Covers

."

c.

 

Repeat

step c

through

step f

in

step 11

for each memory module installed.

 

If the problem persists, see "

Getting Help

."

13.

 

Run the system memory test in the system diagnostics. See "

Running the System Diagnostics

."

 

If the test fails, see "

Getting Help

."

Troubleshooting a Diskette Drive

Problem

l

 

Error message indicates a diskette drive problem.

Action

1.

 

Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the User's Guide.

2.

 

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."

3.

 

Run the diskette drive tests to check whether the diskette drive works correctly. See "

Running the System Diagnostics

."

 

If the tests fail, continue to the next step.

4.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5.

 

Open or remove the bezel, if one is present. See "

Removing and Replacing the Optional Front Bezel

."

 

6.

 

Open the system. See "

Opening the System Covers

."

7.

 

Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board.

8.

 

Close the system. See "

Closing the System Covers

."

9.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

10.

 

Run the diskette drive tests to see whether the diskette drive works correctly.

11.

 

If the tests complete successfully but the error message reappears, continue to the next step.

12.

 

Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

NOTE:

Several configurations for the memory modules exist; see "

Memory Module Installation Guidelines

" in "Installing System Options."

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See

your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.

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