Romb card) – Dell PowerEdge 1750 User Manual
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1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
If the test fails, continue to the next step.
2.
Run the SCSI controllers test and the hard drive tests in the system diagnostics. See "
Running the System Diagnostics
."
For information about testing the controller, see the SCSI or RAID controller's documentation.
If the tests fail, continue to the next step.
3.
If the integrated SCSI host adapter controls the SCSI hard drives, restart the system and press <Ctrl><a> to enter the SCSI configuration utility
program.
4.
Ensure that the primary SCSI channel is enabled, and restart the system.
5.
Verify that the device drivers are installed and configured correctly. See the operating system documentation.
6.
Remove the hard drive and install it in another drive bay.
7.
If the problem is resolved, reinstall the hard drive in the original bay. See "
Installing SCSI Hard Drives
" in "Installing Drives."
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the drive carrier. See "
Installing SCSI
Hard Drives
" in "Installing Drives."
If the problem persists, the SCSI backplane board has a defective connector. See "
Getting Help
."
8.
Format and partition the hard drive. See the operating system documentation.
9.
If possible, restore the files to the drive.
If the problem persists, see "
Getting Help
."
Troubleshooting an Optional Integrated RAID Controller (ROMB Card)
Problem
l
Error message indicates an integrated RAID controller problem.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
If the test fails, continue to the next step.
2.
Enter the System Setup program and ensure that the integrated RAID controller is enabled. See "Using the System Setup Program" in your User's
Guide.
3.
Ensure that the RAID controller is configured properly. See the RAID controller's documentation for information about configuration settings.
If the problem is not resolved, continue to the next step.
4.
Remove the bezel, if present. See "
Removing and Replacing the Optional Front Bezel
."
5.
Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
6.
Open the system. See "
7.
Ensure that the ROMB card is properly installed.
See "
Installing a ROMB Card
" in "Installing System Options."
8.
9.
Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem is not resolved, continue to the next step.
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
NOTICE:
This procedure can destroy data stored on the hard drive. Before you continue, back up all files on the hard drive.
NOTE:
If your system has an optional RAID controller card installed, restart the system and press <Ctrl><h>, <Ctrl><a>, or <Ctrl><m>,
depending on the utility. See the documentation supplied with the controller for information about the configuration utility.
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.