Dell Bluetooth Mouse WM615 User Manual

Page 18

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18

Troubleshooting

Common
Symptoms

What You
Experience

Possible Solutions

Bluetooth pairing
button doesn’t
work

No blinking white
LED on the touch
scroll-strip when
the Bluetooth
pairing button
is pressed for 3
seconds

1. Check if the batteries are

inserted in the correct
orientation.

• Batteries “+” and “-“ ends

should follow those
indicated on the battery
compartment label.

2. Check the battery level.

• If the mouse uses a

rechargeable battery, make
sure the batteries are fully
charged.

• If the mouse uses

replaceable batteries,
replace them with new
batteries.

3. Turn the mouse off then on.

• Rotate the mouse to off

position, then rotate the
mouse to on position.

4. The power LED (White) on

the scroll touch strip should
blink once.

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