Dell Inspiron 11z (1110, Mid 2009) User Manual

Page 43

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41

Solving Problems

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes

installation instructions in its

documentation or on the CD.

If the computer stops responding or a solid blue
screen appears

WARNING: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button for at least 8 to 10 seconds

until the computer turns off and then restart your

computer.

If a program is designed for an earlier
Microsoft

®

Windows

®

operating system

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft Windows

operating system environments.
Windows Vista

®

Click

1.

Start

Control Panel

Programs

Use an older program with this

version of Windows.
In the welcome screen, click

2.

Next.

Follow the instructions on the screen.

3.

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