Dell Inspiron 11z (1110, Mid 2009) User Manual

Page 50

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48

Using Support Tools

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your computer

and try again.
NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according to

the devices specified in the system setup

program.

When the boot device list appears, highlight

3.

CD/DVD/CD-RW and press <Enter>.
Select the

4.

Boot from CD-ROM option from

the menu that appears and press <Enter>.
Type

5.

1 to start the CD menu and press

<Enter> to proceed.
Select

6.

Run the 32 Bit Dell Diagnostics from

the numbered list. If multiple versions are

listed, select the version appropriate for

your computer.

Select the test you want to run.

7.

If you encounter a problem during a test,

8.

a message with the error code and a

description of the problem will appear on

your screen. Write down the error code and

problem description and see “Contacting

Dell” on page 61.

NOTE: The Service Tag for your computer

is located at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests complete, close the test

9.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

10.

computer, click Exit.
Remove the

11.

Drivers and Utilities disc.

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