Dell Inspiron 11z (1110, Mid 2009) User Manual

Page 49

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47

Using Support Tools

If you are experiencing memory issues,

c.

press <y> otherwise press <n>.

The following message is displayed:

Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to continue. The

d.

Choose An

Option window appears.

If PSA is not invoked:
Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive and to go to the Choose An Option

window.

Select the test you want to run.

4.

If you encounter a problem during a test,

5.

a message with the error code and a

description of the problem will appear on

your screen. Write down the error code

and problem description and contact Dell

(see “Contacting Dell” on page 61).

NOTE: The Service Tag for your computer

is located at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests complete, close the test

6.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

7.

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

NOTE: Your computer does not have an

internal optical drive. Use an external

optical drive or any external storage device

for the procedures that involve discs.

Insert the

1.

Drivers and Utilities disc.

Shut down and restart the computer.

2.

When the DELL logo appears, press <F12>

immediately.

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