Eservice options, Knowledgebase* available online - 24 hours, Email – CREATIVE Blaster Modem User Manual

Page 52: Driver/firmware, Product documentation, Telephone, Knowledgebase

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Creative Technical Support C-2

eService Options

Knowledgebase

*

Available online - 24 hours

Creative's Knowledgebase empowers you to quickly resolve your queries by using natural language
support and stepping you through targeted questions to help pinpoint the best solution to your particular
problem. The Knowledgebase also provides access to Frequently Asked Questions (FAQs) and
Technical Specifications on the Creative product range.

eMail

Should you not obtain a solution to your question using our Knowledgebase system, you can contact our
support staff through email by completing our web based email query form (see also the Creative
Technical Support Centers
section for information on regional email addresses). You must have
registered your product to access this service.
Please see “Registering your Product” on page C-4 for more details.

Driver/Firmware

The Creative web site offers a range of updates and drivers for our products in a variety of operating
systems.

Product
Documentation

Browse Creative's extensive library of product installation and user manuals to find documentation for
your Creative product.

Telephone

Should you not obtain a solution to your question, or if you do not have web site access, then you can
contact our service support team via telephone. Telephone numbers can be found in the Creative
Technical Support Centers
section. You must have registered your product to access this service.
Please see “Registering your Product” on page C-4 for more details.

*

For European Knowledgebase, native language support provided in English, French, German, Italian and Spanish

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