Registering your product, Product returns – CREATIVE Blaster Modem User Manual

Page 53

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Creative Technical Support C-3

Registering your
Product

In order to receive Technical Support by phone or email, it is necessary to register your product. You can
do this when installing your product or, alternatively, you can go to
www.creative.com/register and register online.
There are a host of other benefits to registering your product such as:
❑ Email notifications of attractive promotions and events.
❑ Hot news and tips on the latest and upcoming products that fully complement what you have already

purchased.

We assure you that all information you provide will be kept strictly confidential, and that you
have the choice to opt in or out of mail listings. Your information is protected by our Privacy Policy. For
Australian users, visit the Private Policy address at www.australia.creative.com or email at pri-
[email protected]

Product
Returns

Please retain all product contents and packaging until you are fully satisfied with your product. It is very
important to keep your Proof of Purchase for the duration of the Warranty period, as it is necessary
should you have a product defect and need to return your product.

If, after using the Creative support services, you believe your Creative product to be defective, you should
verify the purchase date and take the appropriate action as detailed below:

Americas

Please refer to “Returning your Product for Repair/Replacement” on page C-5.

Europe

Should your store receipt indicate that the product is less than 30 days old, you have the option of returning
the full product to the Dealer/Retailer for a replacement or credit. The 30-day time period may not apply
in all instances, so please check the Dealer/Retailer replacement/credit terms. If your product is more than
30 days old and within warranty, please refer to “Returning your Product for Repair/Replacement”
on page C-5
.

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