Troubleshhoothig (continued) – Sony SPP-S9101 User Manual

Page 44

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Troubleshhoothig (continued)

Symptom Remedy

The caller's name and/or
phone number does not appear
on the display.

' Make sure you have subscribed to Caller ID service.

' Caller ID service may not work when the phone is

connected to a Private Branch Exchange (PBX).

The call is made through company which does not
offer Caller ID service. "OUT OF AREA" will appear
on the display.
The call was "blocked". "PRIVATE" will appear on
the display.
You answered the call while "** RINGING **"is

displayed. Be sure to answer after the Caller ID data is
displayed.

The caller's name and/or
phone number does not appear
on the display during call
waiting.

Make sure you have subscribed to "Caller ID with
call waiting" service (see page 37).
Make sure nobody is talking on another phone on the
same telephone line.

You cannot dial the number
from the CaUer ID list.

Make sure you entered your home area code correctly
(page 14).
You naay need to change the number of digits of the
phone number (page 35).

This function may not work when the phone is

connected to a Private Branch Exchange (PBX).

The memory match function
does not work.

If the call is from an office which uses multiple lines,
the phone number may not match the number you
put in the memory.
If you stored the phone number with an outside line
access digit in the Phone Directory because the phone
is connected to a Private BraiKh ^change (PBIQ, the
phone number will not match the Caller ID data.

You cannot use visual massage
waiting service.

Make sure you have subscribed to visual message
waiting service (see page 38).
If you move or change your telephone company, reset
this phone (see page 39).

44“' Additional Information

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