Sony SPP-A400 - Manual (Page 32)

Troubleshooting (continued)
Symptom Remedy
The handset doesn't ring when
calling from the base unit. Set the RING ON/OFF switch to ON.
You can't hear anything from
the speaker. Use the SPEAKER VOLUME control on the base unit
to increase the speaker volume.
No time stamp is heard. Make sure the day and time are set (page 19).
The day and time may have been cleared due to a
power interruption. Set them again (page 19).
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You can't record the greeting
properly. Keep your message between two seconds and four
minutes.
Make sure you speak about 12 inches (30 cm) away
from the microphone when recording.
The phone does not record
messages Check the answering mode. The phone cannot record
messages in ANN ONLY mode.
Make sure that the memory is not full. When the
remaining recording area is less than one minute, the
phone switches to ANN ONLY mode automatically.
The phone doesn't record a message that is shorter
than two seconds.
Even if the message is longer than four minutes, the
phone only records up to four minutes.
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The phone doesn't accept your
security code. Make sure you call from a pushbutton (tone) phone.
Make sure you entered your security code within two
seconds after you've entered (5).
You hear error beeps when you
enter your security code. Make sure the security code is correct.
A long confirmation beep
doesn't sound when you enter
your security code. Enter your security code while the greeting is being
played back.
Make sure you are calling from a pushbutton (tone)
phone.
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The CHARGE/IN USE lamp
doesn't light up when you
place the handset to charge. Wipe the charge terminals of the base unit and the
handset with a soft cloth or paper for better contact of
the charge terminals.
Make sure the handset is placed on the base unit
properly.
The battery duration is short.
01
g
o
a.
The battery pack was charged less than 12 hours (due
to power failure, etc.).
The usable life of the battery has expired and needs
replacement.
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Additional Information