Troubleshooting – Sony STR-AV320 User Manual

Page 2

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Troubleshooting

Problem

Solution

1

STEREO indicator flickers or does not light up when FM

stereo programs are received.

• Check the FM antenna connection, and adjust the

antenna.

[

. Press FM MODE to disengage the stereo mode.

The figures in the display window do not stop at the desired

station during automatic tuning.

•

Check the antenna connection and adjust the antenna
direction.

•

Tune in the station using the direct access tuning.

Stations cannot be tuned in correctly when the numeric
button is pressed.

• Memorize the frequency correctly.

Audio is not heard.

•

Check the speaker and program source connections.

•

Check that the appropriate function selector is depressed.

• Check that the appropriate SPEAKERS selector is

depressed. If the A and

B

selectors are both depressed,

'

check that both speaker systems are properly connected,

i

One channel does not transmit audio, or the volume from

the left and right speakers is unbalanced.

•

Adjust the BALANCE control.

•

Check the speaker connections.

There is an abrupt loss of sound from one or both of the
speakers.

• Turn off the receiver, and check the speaker terminals or

speaker cord for a short.

1

(This symptom may be caused when the protection circuit

i

inside the unit activates.)

Sound transmitted from the speaker is reversed.

• Connect the speaker correctly.

i— " ' '

Severe hum or noise is heard.

•

Use shielded connecting cords.

•

Keep the audio components further away from the TV,

•

Connect the ground wire to the ANTENNA ground
terminal.

•

Clean any dirty plugs and jacks with a cloth lightly |
moistened with alcohol.

|

The: ^(protection) alarm appears in the display window.

• A serious trouble has occurred such as overheating or

|

short-circuiting. Refer servicing to qualified person.

The unit cannot be controlled by the Remote Commander

(STR-AV320 only).

• Correctly point the head of the commander toward the unit.

If

there is any object between the unit and the commander

head, remove it.

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