HP Netserver L Server series - Manual (Page 48)

Chapter 6 Troubleshooting
Error Message Is Displayed
There are two kinds of error messages that may prevent the HP NetServer from
booting. These are:
• Highlighted error messages (white text on gray background). Press ENTER
to see a definition of the message and what action to take to remedy the
problem.
• Error messages displayed in normal video.
If an HP NetServer configuration error is reported during the startup routine, clear
the system configuration memory and reconfigure as described under “Clearing the
System Configuration,” and restart the HP NetServer.
Power-On System Hardware Test Error Messages
If an error occurs during the power-on system hardware test (POST) when the HP
NetServer starts, press ENTER to view system error to display details of the error.
Follow the instructions on the screen. Correct the error before proceeding, even if
the HP NetServer appears to start successfully.
If the HP NetServer starts, but the power-on system hardware test still reports an
error message, clear the system configuration memory, as described in "Clearing
the System Configuration."
The following table describes common errors and the corrective action you may
take to remedy the problem:
Message Corrective Action
Operating system
not found
Check whether the drive from which you are booting has
the power and SCSI flat cables connected. Verify that the
SCSI cable is securely plugged into the SCSI controller
board. Narrow (50-pin) SCSI devices require the wide-to-
narrow SCSI adapter with the white body on the SCSI
cable.
Check that the boot device is enabled in the Hardware
Security submenu under the Security menu of the Setup
utility. If possible, check the drive by moving it to another
system. If the problem persists, contact your HP support
organization.
Verify that the boot device has an operating system
installed.
42