Symptoms and solutions, Troubleshooting – Samsung HMX-Q10TNIHMX-Q100TNIHMXDQ130TN User Manual

Page 102

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Troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

The camcorder does not turn on.

® The battery may not be installed in your camcorder. Insert the battery into the camcorder.
® The inserted battery may be discharged.

Charge the battery or replace it with a charged one.

® If you use the AC power adaptor, make sure it is properly connected to a wall outlet.

® Is

“Auto Power Off" set to “5 Min"? If no button is pressed for about 5 minutes, the

The power turns off automatically.

Power cannot be turned off.

The battery discharges quickly.

camcorder is automatically turned off

(“Auto Power Off"). To disable this option, change

the setting of

“Auto Power Off” to “Off", '-»page 75

The battery is almost exhausted. Charge the battery or replace it with a charged one.

Remove the battery or unplug the AC power adaptor, and connect the power supply to

the camcorder again before turning it on.

The temperature is too low.
The battery is not fully charged. Charge the battery again.
The battery has reached the end of its lifespan and cannot be recharged. Use another

battery.

Display

98

The TV screen or LCD display has distorted

images or has stripes at the top/bottom or
on the left/right.

Unknown image appears on the LCD screen.

Unknown indicator appears on the screen.

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice
versa. For more details, see the display specification, »-»page 82

The camcorder is in Demo mode. If you do not want to see Demo images, change the
setting

“Demo" to “OFF”, '^page 79

A warning indicator or message appears on the screen. ^pages 93-97

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