Cisco 3000 - Manual (Page 10)

Cisco Web Dialer is turned on by default, and you cannot turn it off. It always displays in the Cisco
Business Edition 3000 User Preferences Interface for all users. To ensure that the user can call all employees
in the corporate directory, verify that each user in Cisco Business Edition 3000 Administrative Interface
has an extension and phone assigned to him. (Only users with assigned extensions and phones can be
called through Cisco Web Dialer.) Note
Click to Call
Click to Call allows a user to place a telephone call by clicking on an object, such as a button, an image, or
hyperlink text.
Click to Call supports a variety of different national and international dialing patterns. When a user dials a
number using one of the supported dialing patterns, the Click to Call feature converts the number to an E.164
format before placing the call. Click to Call supports the following dialing patterns:
• {area code}{local number} for example, 972 813 0000
• {country code}{area code}{local number} for example, 1 972 813 0000
• {national access code}{area code}{local number} for example, 1 972 813 0000
• {out of country code}{country code}{area code}{local number} for example, 011 8621 972 813 0000
Cisco Jabber clients support Click to Call functionality. In addition, the Click to Call widget can be installed
on a PC or laptop to enable Click to Call on web browsers and certain Microsoft applications.
Distinctive Ringing
Cisco Business Edition 3000 supports the default ring tones that come with the Cisco Business Edition 3000
system. Cisco Business Edition 3000 does not support customized ring tones.
Do Not Disturb
With the Do Not Disturb feature, the ring volume is turned off on the phone, but incoming call information
can get presented on the phone, if configured in the Voice Features Settings page, so that the user can determine
whether to accept the call. For Do Not Disturb, the user must press the buttons or softkeys on the phone. You
enable Do Not Disturb in the Phone page in the Cisco Business Edition 3000 Administrative Interface
(Users/Phones > Phones).
Voicemail and Call Forward All
On phones, the text message that indicates that the Do Not Disturb (DND) feature is active takes priority over
the text message that indicates that the user has new voicemail messages. However, the text message that
indicates that the Call Forward All feature is active has a higher priority than DND.
Cisco Extension Mobility
When a user logs in to a Cisco Extension Mobility-enabled phone and enables Do Not Disturb on the phone,
the Do Not Disturb incoming call alert and Do Not Disturb status settings get saved, and these settings get
used when the user logs in again.
Administration Guide for Cisco Business Edition 3000, Release 8.6(3)
10 OL-25035-01
Phone Features
Click to Call