Cisco 3000 - Manual (Page 15)

Phones with shared-line appearances can initiate independent transfer transactions. Phones with shared-line
appearances can initiate independent conference transactions.
A user can view held calls on shared-line appearances on the phone. For example, a user can determine whether
the call was put on hold by the phone user locally at the primary phone or by another party remotely on another
phone with a shared line. For more information on viewing held calls for shared lines, refer to the phone
documentation that supports your phone model.
Cisco Business Edition 3000 logs missed calls in the call history for a specified shared-line appearance on a
phone.
Speed Dials
Speed dial configuration allows a user to quickly dial a number that has been stored in the system; the speed
dial displays as a line button on the phone, and the user can press the button to quickly dial the number.
The Cisco Business Edition 3000 User Preferences Interface allows the user to add and edit a prioritized list
of speed dials that may display on the phone. The first time that the user logs in to the Cisco Business Edition
3000 User Preferences Interface, no speed dials display, even if you configured them for the user in the User
page in the Cisco Business Edition 3000 Administrative Interface (Users/Phones > Users).
The phone button template in the usage profile that is assigned to the user determines whether speed dials can
display on the phone and the order that the speed dials display on the phone. For example, if the phone button
template is set up so that phones buttons 2 and 3 are speed dials, and the phone that the user owns has 3 buttons
on it, the phone displays the top 2 speed dials that are added in the list next to buttons 2 and 3 on the phone.
When you do not allow speed dials on the phone, as indicated by the phone button template in the usage
profile that is assigned to the user, the user can still add, edit, and delete rows from their prioritized list of
speed dials in the Cisco Business Edition 3000 User Preferences Interface. The user can add up to 12 speed
dials on the phone, although the phone may not support 12 speed dials.
For each speed dial, the user must enter a full phone number, including an outside dial code, area code, and
so on. This field does allow a user to enter special characters, such as the international escape character, +,
asterisks, *, and the octothorpe (#).
Speed Dial feature is not supported on the Cisco Unified IP Phones 6901, 6911, and 3905. However, speed
dials that are not displayed on the phones will be available as abbreviated dials.
Determine the features supported on your phone before you configure the Cisco Business Edition 3000.
For more information, see the phone administration documentation available with your phone and the
current version of the Cisco Business Edition 3000.
Note
Busy Lamp Feature (BLF)
When speed dial is configured to dial an internal number, the speed-dial button light illuminates when the
destination phone is picked up. It remains lit until the other phone goes off hook. As a result, the phone with
the speed-dial button can see whether the other party is currently on the phone or not. Using this feature, an
attendant can monitor other lines before transferring a call to that line.
Certain phone types, such as the Cisco Unified IP Phone 6900 Series, have softkeys on the screen, as opposed
to physical buttons on the phone. These on-screen buttons are not compatible with the Busy Lamp Feature
(BLF) and therefore do not show the presence of the other party.
Administration Guide for Cisco Business Edition 3000, Release 8.6(3)
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Phone Features
Speed Dials