Document Outline

• Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0
• Contents
  • Using the Phone
  • Shortcut Keys and Buttons
  • Softkey Definitions
  • Entering Text
  • Phone Screen Icons
  • Common Phone Tasks
• Getting Started
  • Using this Guide
  • Finding Additional Information
  • Safety and Performance Information
  • Cisco Product Security Overview
  • Accessibility Features
• Connecting Your Phone
  • Installing or Removing the Phone Battery
  • Charging the Phone Battery
    • Using the AC Power Supply to Charge the Battery
    • Using the USB Cable and USB Port on the PC to Charge the Battery
  • Powering On the Phone
  • Setting Username and Passwords
    • Entering and Editing Text
  • Accessories for the Cisco Unified Wireless IP Phone 7921G
    • Headset Information
    • Securing the Phone with a Lock Set and Cable Lock
• An Overview of Your Phone
  • Understanding Buttons and Hardware
  • Understanding Phone Screen Features
    • Understanding the Home Screen Display
  • Understanding Feature Buttons and Menus
    • Accessing the Help System on Your Phone
    • Using Phone Buttons
  • Understanding Lines vs. Calls
    • Understanding Line and Call Icons
  • Understanding Out-of-Range Alerts
  • Understanding Feature Availability
  • Cleaning the Phone
• Basic Call Handling
  • Placing a Call-Basic Options
  • Placing a Call-Additional Options
  • Answering a Call
  • Ending a Call
  • Using Hold and Resume
  • Using Mute
  • Switching Between Multiple Calls
  • Switching an In-Progress Call to Another Phone
  • Transferring Calls
  • Forwarding Calls to Another Number
  • Using Do Not Disturb
  • Making Conference Calls
    • Using Conference Features
    • Using Conference
    • Using Join
    • Using cBarge
    • Using Meet-Me
    • Viewing or Removing Conference Participants
  • Placing or Receiving Intercom Calls
• Advanced Call Handling
  • Speed Dialing
    • Using Speed Dial and Fast Dial
  • Picking Up a Redirected Call on Your Phone
  • Storing and Retrieving Parked Calls
  • Logging Out of Hunt Groups
  • Using a Shared Line
    • Understanding Shared Lines
    • Using Barge to Add Yourself to a Shared-Line Call
      • Understanding Barge Features
      • Using Barge Features
    • Preventing Others from Viewing or Joining a Shared-Line Call
  • Using BLF to Determine a Line State
  • Making and Receiving Secure Calls
  • Tracing Suspicious Calls
  • Prioritizing Critical Calls
  • Using Cisco Extension Mobility
  • Managing Business Calls Using a Single Phone Number
  • Using the Application Button
    • Using the Push to Talk Service
• Using a Handset, Headset, and Speakerphone
  • Obtaining Headsets
  • Using AutoAnswer
• Changing Phone Settings
  • Customizing Rings
  • Customizing Volume Settings
  • Customizing the Phone Screen
  • Changing Keypad Settings
    • Using Any Key to Answer the Phone
    • Setting the Keypad to Automatically Lock
    • Changing the Keypad Tones
  • Viewing Your Network Profile List
• Using Call Logs and Directories
  • Using Call Logs
  • Directory Dialing
    • Using Corporate Directory on Your Phone
    • Using Personal Directory on Your Phone
      • Cisco Unified CallManager Release 4.3 and Later
      • Cisco Unified Communications Manager Release 5.1 and Later
  • Using the Phone Book on Your Phone
• Accessing Voice Messages
• Accessing Your User Options Web Pages
  • Cisco Unified CallManager Release 4.3 and Later User Options Web Pages
    • Logging In to the User Options Web Pages
    • Subscribing to Phone Services
  • Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages
    • Accessing Your User Options Web Pages
    • Configuring Features and Services on the Web
      • Setting Up Speed Dials on the Web
      • Using Personal Directory on the Web
      • Setting Up Phone Services on the Web
      • Controlling User Settings on the Web
      • Controlling Line Settings on the Web
      • Using Cisco WebDialer
  • Setting Up Phones and Access Lists for Mobile Connect
• Understanding Additional Configuration Options
• Troubleshooting Your Phone
  • General Troubleshooting
  • Viewing Phone Administration Data
  • Using the Quality Reporting Tool
• Cisco One-Year Limited Hardware Warranty Terms
  • Index