Snow Joe iON16CS 40-Volt Cordless 16-Inch Chain Saw w/ Brushless Motor - Manual (Page 20)

20
Troubleshooting
IMPORTANT! For protection, the motor is equipped with a thermal switch that cuts out when the motor is overloaded and
switches on again automatically after a short cooling period.
The motor does not start
when you switch it on
• No battery or not
inserted correctly
• No battery or not
inserted correctly
• Difficult operation
conditions absorbing
more current
• Dirty contacts
• No power supply to
battery charger
• Defective battery charger
• Chain brake
• Blunt saw chain
• Chain tension
• Saw chain fitted incorrectly
• Chain tension
• Chain tension
• Chain lubricant
• Battery exhausted
• Battery exhausted
The motor stops
during operation
Reduced battery
power reserve
The battery charger does
not charge the battery
Chain does not move
Poor cutting performance
Chain jumps off guide bar
Chain works with difficulty
Chain becomes hot
• Make sure that the battery is inserted correctly
• Make sure that the battery is inserted correctly
• Optimize use by planning cuts in advance,
not applying excessive pressure when cutting,
keeping the chain sharpened, ensuring proper
chain tension and not allowing the battery to
discharge completely
• Clean contacts
• Check that the electric plug is properly inserted into
the outlet and that the socket receives power
• Replace with original spare part
• Check the chain brake and release if necessary
• Sharpen or replace the saw chain
• Check chain tension
• Check saw chain
• Check chain tension
• Check chain tension
• Check oil level and chain lubrication
• Check charge status and recharge the battery
• Check charge status and recharge the battery
Fault Possible Cause Remedy