Tjernlund HST_HS115_HSUL-JC, 1C, 2C Canadian Series (Discontinued) 8504017 Rev 1 09/97 User Manual
Page 19
HOW TO OBTAIN SERVICE ASSISTANCE
1.
If you have any questions about your Power Venter or if it requires adjustment, repair or routine maintenance, we suggest that
you contact your installer, contractor or service agency.
2.
If you require technical information contact Tjernlund Products, Inc. at 1-800-255-4208.
When contacting Tjernlund Products, Inc., please have the following information available:
1.
Model number of the Power Venter
2.
Name and address of installer and service agency
3.
Date of original installation and dates any service work was performed
4.
Details of the problem
LIMITED PARTS WARRANTY AND CLAIM PROCEDURE
Tjernlund Products, Inc. warrants the components of its products for one year from date of installation. This warranty covers defects
in material and workmanship. This warranty does not cover normal maintenance, transportation or installation charges for replace-
ment parts or any other service calls or repairs. Products that are tampered with, damaged or defective due to malfunctioning appli-
ances are not covered under this warranty. This warranty DOES NOT cover the complete Power Venter if it is operative, except for
the defective part.
Tjernlund Products, Inc. will issue credit or provide a free part to replace one that becomes defective during the one year warranty peri-
od. If the part is over 18 months old, proof of date of the installation in the form of the contractor sales/installation receipt is necessary
to prove the unit has been in service for under one year. All receipts should include the date code of the Power Venter to ensure that
the defective component corresponds with the complete unit. This will help preclude possible credit refusal.
18
SYMPTOM 2: POWER VENTER DOES NOT RUN DURING CALL FOR HEAT (HST SERIES ON OIL)
Step 1.
Activate appliance to call for ignition. Check
for 115 volts across the #4 and #5 terminals
on Relay/Timer.
Result: Measure 115 volts.
Step 3.
CAUTION: Before attempting the
following procedure remove the 115 volt
source to the Power Venter. Remove the two
BLACK leads from Relay/Timer and connect
them together. Reestablish the 115 volt
source to the Power Venter.
Result: Power Venter runs continuously.
Step 2.
With 115 volts present at terminals #4 and #5
of Relay/Timer, check for 115 volts across the
BLK MOTOR and L2 terminals on Relay/Timer
Result: Measure 115 volts
Step 4.
Contact Tjernlund Products, Inc. for additional
assistance.
Step 1.2
Solution: Check the Reset button on pri-
mary control or contact appliance manu-
facturer for further assistance.
Step 3.1
Solution: Replace the Power Venter motor.
Part #’s
HST-J 950-1020
HST-1 950-1020
HST-2 950-1021
Step 2.1
Solution: Replace Timer/Relay.
Part #950-1067
Solution: Contact Tjernlund Products
for further assistance.
Step 1.1
With appliance calling for ignition, check
for 115 volts across the ORANGE and
WHITE leads of Cad Cell Relay.
Result: Measure 115 volts.
No
No
No
Yes
Yes
Yes
No
Yes
OIL