Warranty and service, Limited warranty, Service – Welch Allyn XENON 300 LIGHT SOURCE - User Manual User Manual
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Warranty and Service
Limited Warranty
The Welch Allyn Xenon 300 Light source is guaranteed by Welch Allyn against all
manufacturing defects. Welch Allyn will repair or replace, free of charge, any parts of its
own manufacture that prove to be defective for reasons other than misuse, neglect,
damage in shipment, or normal wear. This warranty is in effect for one year from original
date of purchase.
Service
Service Policy
A Welch Allyn Service Center must perform or approve all repairs on products under
warranty. Unauthorized repairs will void the warranty. Qualified electronics personnel or a
Welch Allyn Service Center should repair products out of warranty.
Technical Assistance
If you have an equipment problem that you cannot resolve, you may call the Welch Allyn
Service Center nearest you for assistance. Call the service center on normal business
days at the phone numbers listed on page 16.
If you are advised to return a product to Welch Allyn for repair or routine maintenance,
schedule the repair with the service center nearest you.
Before returning a product for repair you must obtain authorization from Welch Allyn. Our
service personnel will give you a Service Notification number. Note this number on the
outside of your shipping box. Service centers do not accept deliveries without an Service
Notification number.