Petsafe ScoopFree Original Self-Cleaning Litter Box - Manual (Page 12)

Don’t forget to register your ScoopFree

Litter Box at www.scoopfree.com
12
Troubleshooting (continued)
Issue Remedy
Indicator light is
flashing rapidly, and
Rake is stopped
several inches away
from the home
position Check for any obstructions behind the rake. If so, remove
obstruction.
Press the Cycle Button. The rake will return to the home
position and the indicator light will glow steady green.
Indicator light is
flashing medium,
and
System will not rake
after the countdown
time elapses Check to see if the sensors are obstructed.
Clear any litter or waste that may have collected on the
sensors.
After cleaning, press the Cycle Button. The indicator light
should stop flashing and glow steady green.
Magnets on waste
trap lid do not attach
to litter tray Waste trap lid may not be properly installed.
See Care and Cleaning section (page 10) to remove and
reinstall waste trap lid.
Then press down on waste trap lid or lift waste door on litter
tray until you hear a click, indicating magnets have attached
to tray.
Litter box is not level
on litter tray The litter box should rest on the litter tray when installed, not
on the floor. Make sure the litter box is completely level on
the litter tray.
Having another
issue? Still having a problem? Try these steps:
•
Unplug the litter box, wait a few seconds, then
plug it in again
•
Lift up litter box, gently shake litter tray to
redistribute litter, lower litter box
•
Remove waste trap lid and re-attach it
If you still have a problem, visit our website
www.ScoopFree.com or call us toll free 888.726.MEOW
(6369) or 312.466.6000 Monday through Friday 9:00 AM to
5:00 PM CST.
PLEASE DO NOT RETURN THE PRODUCT TO THE
STORE. PLEASE CONTACT SCOOPFREE FIRST.