Compliance, warranty, and support – V.I.O. POV.HD User Manual User Manual

Page 46

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POV.HD  User  Manual  

Compliance,  Warranty,  and  Support  

 

43  

Compliance,  Warranty,  and  Support  

FCC  Compliance  

The  POV.HD  has  been  tested  and  found  to  comply  with  the  limits  for  a  Class  B  digital  device,  pursuant  to  Part  
15  of  the  FCC  rules.  These  limits  are  designed  to  provide  reasonable  protection  against  harmful  interference  in  
a  residential  installation.  This  equipment  generates,  uses  and  can  radiate  radio  frequency  energy  and,  if  not  
installed  and  used  in  accordance  with  the  instructions,  may  cause  harmful  interference  to  radio  
communications.  However,  there  is  no  guarantee  that  interference  will  not  occur  in  a  particular  installation.  If  
this  equipment  does  cause  harmful  interference  to  radio  or  television  reception,  which  can  be  determined  by  
turning  the  equipment  off  and  on,  the  user  is  encouraged  to  try  to  correct  the  interference  by  one  or  more  of  
the  following  measures:    

• Reorient  or  relocate  the  POV.HD  Recorder.    
• Increase  the  separation  between  the  POV.HD  Recorder  and  receiver.    
• Consult  the  dealer  or  an  experienced  radio/TV  technician  for  help.    

Limited  Warranty  and  Disclaimer  

V.I.O.  warrants  its  Product  against  defects  in  material  or  workmanship  for  1  year  from  date  of  purchase  unless  
otherwise  specified.  V.I.O.’s  Product  warranty  is  limited  to  the  replacement  or  repair  of  the  defective  item  at  
no  charge  if  we  determine  such  item  to  be  defective.  If  the  Product  unit  is  replaced,  it  will  be  replaced  with  a  
new  or,  at  our  option,  refurbished  Product  unit.  This  limited  warranty  shall  not  apply  to  any  Product  item  
subject  to  misuse,  including  static  discharge,  failure  by  Buyer  to  follow  instructions,  product  modification,  
ordinary  wear  and  tear,  negligent  or  improper  operation,  or  which  have  been  installed  or  soldered  or  altered  
during  assembly  or  use  and  are  not  capable  of  being  tested  or  resold.  Modification,  repair,  or  attempted  repair  
of  Product  by  anyone  other  than  V.I.O.  without  the  written  permission  of  V.I.O.  will  void  this  limited  warranty.  
V.I.O.’s  limited  warranty  is  also  voided  on  any  Product  that  is  found  to  have  an  altered  or  tampered  with  serial  
number.  Defective  items  must  be  shipped  by  Buyer  to  V.I.O.  prepaid.  V.I.O.  will  ship  the  return  or  replacement  
or  refurbished  Product  item  to  the  Buyer  using  UPS  Ground  services.  If  the  Buyer  shipped  the  item  to  V.I.O.  
using  express  services,  V.I.O.  will  match  the  service  level  for  the  return.  If  Buyer  wishes  to  have  the  item  
express  shipped  to  them,  V.I.O.  will  charge  the  Buyer  for  the  upgraded  shipping  charges.    
EXCEPT  AS  PROVIDED  ABOVE,  V.I.O.  MAKES  NO  OTHER  WARRANTY  TO  BUYER,  EITHER  EXPRESS  OR  IMPLIED.  
ANY  IMPLIED  WARRANTIES  AGAINST  INFRINGEMENT,  OR  WARRANTIES  OF  MERCHANTABILITY  AND  FITNESS  
FOR  A  PARTICULAR  PURPOSE  ARE  DISCLAIMED,  EVEN  IF  V.I.O.  HAS  BEEN  ADVISED  OF  SUCH  A  PURPOSE.    

Return  Policy  

Any  Product  item,  other  than  Special  or  Custom  Orders,  purchased  from  V.I.O.  may  be  returned  within  thirty  
days  of  purchase  for  any  reason  for  a  refund,  exchange,  or  credit  towards  another  V.I.O.  purchase.  The  
returned  items  must  be  in  original  condition  and  packaging.  All  original  warranties,  instructions,  and  
accessories  must  be  accompanied  by  the  original  sales  receipt.  Return  freight  must  be  prepaid.  No  C.O.D.  
returns  will  be  accepted.  V.I.O.  may  refuse  a  refund  or  exchange  or  assess  a  charge  for  used  or  incomplete  
merchandise  that  is  returned  or  exchanged.  Items  showing  use  or  abuse  will  be  returned  by  V.I.O.  to  Buyer.  
Returns  or  exchanges  will  not  be  made  for  items  marked  “as  is”  or  “clearance.”  Refunds  will  be  made  by  the  
same  method  as  used  to  purchase  the  item.  Refund  checks  may  take  up  to  14  working  days  to  process.    

Return  Merchandise  Authorization  

Return  Merchandise  Authorization  (“RMA”)  policies  are  subject  to  revisions.  Contact  the  RMA  Department  
regarding  policies  and  returns.  All  returned  merchandise  requires  an  RMA  number.  To  obtain  an  RMA  number,  
contact  V.I.O.  Customer  Service  (10am  -­‐  5pm  EST  Monday-­‐Friday)  at  906.226.9393.  Your  RMA  number  must  be  

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