Fax - sending (cont.), Fax - receiving, Operations – Panasonic KX-FP101 User Manual
Page 78: Receive mode
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Operations
Fax - sending (cont.)
Problem
Cause & Remedy
The other party complains that
letters on their received document
are distorted.
• If your line has special telephone services such as call waiting,
the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
• The extension telephone on the same line is off the hook. Hang
up the extension telephone and try again.
The other party complains that dirty
patterns or black lines appear on
their received document.
• The glass or rollers are dirty. Clean them (p.
86).
I cannot make an international fax
call.
• Use the overseas transmission mode (p. 51).
• Add two pauses at the end of the telephone number (p. 28) or dial
manually.
Fax - receiving
Problem
Cause & Remedy
1 cannot receive document.
• The telephone line cord is connected to the EXT jack on the unit.
Connect to the LINE jack {p. 20).
1 cannot receive document
automatically.
• The receive mode is set to the TEL mode. Set to the FAX ONLY
or TEL/FAX mode.
• The time taken to answer the call is too long. Decrease the
number of rings (p. 56, 65).
The display shows “CONNECTING...... ”
but faxes are not received.
• The incoming call is not a fax. Change the receive mode to the
TEL mode.
The recording image is faint.
• The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
• The thermal head is dirty. Clean it {p.
86).
The printing quality is poor.
• Some paper has instructions recommending which side to print
on. Try turning the paper over. We recommend smooth paper
such as Hammermill® Jet Print for clearer printing.
A blank sheet is ejected after the
received document is printed out.
• The receiving reduction rate is not programmed correctly.
Program the proper rate (p. 67).
Receive mode
Problem
Cause & Remedy
I cannot select the desired receive
mode.
• If you want to set the FAX ONLY or TEL/FAX mode:
- Select the desired mode using feature #77 (p. 64), and
- Press (
auto
answer
] to turn on the AUTO ANSWER light.
FAXON
c
ON
• If you want to set the TEL mode:
- Press [ÀUTO ANSW^ to turn off the AUTO ANSWER light.
FAXON
OFF
78
For assistance, call 1-800-435-7329.