Panasonic PV C2020 - Manual (Page 51)

Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America,
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
AVE. 65 de Infantería, Km, 9.5 San Gabriel
Industrial Park Carolina, Puerto Rico 00985
PANASONIC Video Products ,
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
Warrantor”) will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico, in
the event of a defect in materials or workmanship as follows (all time periods commence from the date of the
original purchase):
PRODUCT PARTS LABOR
CAMCORDER ONE (1) YEAR, EXCEPT CCD IMAGE SENSOR
CCD IMAGE SENSOR - SIX (6) MONTHS
NINETY (90) DAYS
NINETY (90) DAYS
VCR ONE (1) YEAR NINETY (90) DAYS
A/V MIXER ONE (1) YEAR NINETY (90) DAYS
MONITOR-VCR ONE (1) YEAR, EXCEPT CRT
CRT - TWO (2) YEARS
NINETY (90) DAYS
CRT - NINETY (90) DAYS
CUSTOMER PAYS ALL LABOR
CHARGES AFTER 90 DAYS
Monitor-VCR In-home or carry-in Service: 22” (diagonal) CRT / LCD and Larger
Monitor-VCR Carry-in Service: 21” (diagonal) CRT / LCD and smaller
Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten
(10) days. Non-rechargeable batteries are not warranted.
Tape (if included) - New video cassette tape in exchange for a defective video cassette tape for five (5) days.
In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Service Directo^. Or call
toll free 1-800-211-PANA (7262), to locate an authorized PASC Servicenter. Carry-in or mail-in service in
Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone
number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the
original purchase is requires before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship which occur during normal use
and does not cover normal maintenance, including, but not limited to, video and audio head cleaning. The
warranty does not cover damage which occurs in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling,
misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate
signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage
supply, lightning damage, commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized Servicenter,
or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, DAMAGE TO TAPES) RESULTING FROM THE USE OF THIS
PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
If a problem with this product develops during or after the warranty period, you may contact your dealer or
Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center
at the Panasonic Consumer Electronics Company address above.
SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS
DETERMINED BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF
SUCH SERVICE CALLS ARE THE RESPONSIBILITY OF THE PURCHASER,
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