Installation troubleshooting 11. troubleshooting – STIEBEL ELTRON DHC 10-2 User Manual

Page 9

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DHC |

9

INSTALLATION

TROuBLESHOOTING

11. Troubleshooting

Symptom

Possible cause

Solution

No hot water but audible click can be heard when
water is turned on

circuit breaker off

circuit breaker on.

safety thermal cut-out tripped

reset thermal cut-out.

No hot water and no audible click can be heard when

water is turned on

water flow too low to activate flow switch

clean faucet aerator.

open shut-off valve completely.
open flow adjustment screw.

clean filter screen at DHC unit (see figure “Spare

parts”).

Water not warm enough

water flow too high

reduce wter flow, close flow agjusment screw.

voltage too low

supply correct voltage to unit.

If you are not able to resolve a problem please contact us toll

free at 800-582-8423 before removing the unit from the wall.

STIEBEL ELTRON is happy to provide technical assistance. In most

instances, we can resolve the problem over the phone.

Open flow adjustment screw

26

�02

�02

�1

35

8

Reset button from safety thermal cut out

26

�02

�02

�1

35

7

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