Create a return to supplier action – Kofax TotalAgility AP Automation User Manual

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Functional Demo Script

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Kofax TotalAgility AP Automation Kofax TotalAgility AP Automation Guide

13 Match and update all PO Lines.
14 Click the Hide PO Search button.

Note the following:
▪ LIMLOC has been used to PO match at extraction
▪ Supplier, Header, Line and Amount data is available from extraction. Any data

changes will result in revalidation.

▪ The user can:

▪ View Invoice State history.
▪ View Invoice Job history.
▪ Create an action against the invoice case:

▪ Route to Purchasing.
▪ Comment Request.
▪ Supplier Maintenance.

▪ Return the invoice to the supplier.
▪ View Outstanding Actions history.
▪ Send an Email.
▪ Cancel the invoice.
▪ Complete the activity.
▪ Cancel the activity.

Create a Return to Supplier Action

1 In the Validation Review Activity, click Return to Supplier.
2 On the Return to Supplier popup select Supplier Maintenance from the action drop-

down.
Note the following:
▪ To is defaulted to the supplier contact email from ERP
▪ From is defaulted to the signed on resoucesresources email

3 Select Send Email
4 Enter the email subject, the email body comment.
5 Select a Reason.
6 Create the Return to Supplier action.

Note the following:
▪ The Validation Review activity is saved.
▪ Only creation of one Return to Supplier action is possible. On creation, the user is

returned to the work queue.

▪ [Show email arriving to Inbox] Email notification is sent to the Supplier with the

invoice attached.

▪ The Return to Supplier process waits for the supplier to respond.
▪ The invoice case is suspended and so the SLA’s are not running and the Validation

Review activity is not available on a work queue until the invoice case is re-activated.

▪ The Invoice can be found using the Invoice Search
▪ The Invoice will be cancelled if the supplier does not respond within SLA

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