Kofax Ascent Captur - Manual (Page 27)

Ascent Capture for IBM ImagePlus/400 WAF Release Notes
Kofax, Inc. 23
IBM Host Error Messages
In addition to the Release error messages, the IBM host error log (usually located in file EKD0080
in library EKDLIBFIL) may contain a record of the error. IBM error messages are in the form EKD-
9999, where 9999 is the IBM error number, followed by the date and time the error was logged and
additional diagnostic information. To display the text of an error message, enter the following
command at the IBM command line:
DSPMSGD RANGE (USR9999) MSGF(EKDLIBTXT/EKDMSG)
Where 9999 is the EKD message number from file EKD0080 and EKDLIBTXT is the name of the
IBM panel library.
22020 The requested message
number was not found in the
message file. The message requested by the
client was not found in the
message file. Either an invalid
message was requested, or
the message was not placed
in the file. Contact IBM System Support.
24001 Error on ZZZ call. A
configuration error has
occurred. The Client Access API call
ZZZ has a problem with the
Client Access configuration. Check the Client Access
configuration.
24004 Error on ZZZ call. A security
error has occurred. The Client Access API call
ZZZ has a problem with
Client Access security. The user signed on to Client
Access does not have
adequate user authority for
the operation. Assign more
authority or use a different
user.
24012 Error on ZZZ call. AS/400
system inactive or does not
exist. The IBM system name
specified in Release Setup for
the document class is invalid. Use a valid IBM system name
in Release Setup for the
document class. The IBM
system name specified in
Release Setup must match the
name configured in Client
Access.
24019 Error on ZZZ call. A
communications error
occurred. There is a problem with the
communications with the
IBM. Check the IBM error logs for
an indication of what caused
this error.
24022 Error on ZZZ call. Data
Queues will not run with this
version of communications. Wrong version of the data
queue API’s are loaded on the
system. An unsupported or
incompatible version of
Client Access was used.
Install a compatible version
of Client Access and try
again.
Table 2. Release Error Messages (continued)
Message ID Description Explanation Possible Diagnostic or
Corrective Action