Kofax Communication Server 10.0.0 - Manual (Page 28)

Known Issues
28 Kofax Communication Server Release Notes
As a consequence, a downgrade from KCS 10.0 to KCS 9.2 is not possible without additional
actions. (551344)
Workaround: Delete the file +TECH/ASYSCONFCCCC:
1 Open a command prompt on the KCS server.
2 Go to
C:\TCOSS\SYSTEM\
.
3 Run the command
tcdel +TECH/ASYSCONFCCCC
.
Reply is: “1 Files deleted, 441 Bytes freed”.
4 Close the command prompt.
Document Conversion: Text Alternative Not Unicode
When you are using TWS or TC/LINK document conversion for Word or Excel documents
with Unicode characters, the text alternative is not Unicode. (318605, SPR00121081)
EasyConfig: Service Name Length Not Restricted
In EasyConfig, if you are using non-English characters, such as Japanese symbols, it is
possible to configure longer service names than what can be saved correctly. (318364,
SPR00113538)
Note The service names can be only 8 bytes long. Japanese symbols require up to 3 bytes per
symbol, therefore, only 2 symbols are possible.
TCfW: Closing Application While Minimized
Closing the TCfW Communication Server Client from the taskbar while the application
window is minimized can last multiple seconds. (320366, SPR00176265)
Workaround: Close TCfW while its window is displayed to avoid the delay.
TCfW: Erratic Mouse Scrolling
Using the mouse wheel to scroll through the inbox or outbox of TCfW Communication Server
Client produces erratic results. (320536, SPR00176327)
Workaround: Use the scroll bar or keyboard for scrolling.
TCfW: Image Preview and Right-To-Left Script
In TCfW, the image preview is always aligned to the left. Text blocks which have right-to-left
order activated correctly align to the right side in text mode. However, the image preview is
not correct, the text blocks align to the left. (320628, SPR00122502)