Document Outline

• 1. About TCfW Client
• 2. Requirements
• 3. TCfW Login
• 4. Maintaining User Profiles
  • 4.1 General
    • 4.1.1 User ID
    • 4.1.2 Group
    • 4.1.3 Location
    • 4.1.4 Representative
    • 4.1.5 Company
    • 4.1.6 Department
    • 4.1.7 Full Name
    • 4.1.8 Salutation
    • 4.1.9 Free Text
    • 4.1.10 Default Template
    • 4.1.11 Password
      • 4.1.11.1 Password Age
      • 4.1.11.2 Password History
      • 4.1.11.3 Minimum Password Length
      • 4.1.11.4 System Account Policy File
    • 4.1.12 Retype Password
    • 4.1.13 Change Own Password
    • 4.1.14 Password Never Expires
    • 4.1.15 Change Password at Next Login
    • 4.1.16 Lock / Unlock Account
    • 4.1.17 Cost Center
    • 4.1.18 Language
    • 4.1.19 DirSync Allowed
    • 4.1.20 User Belongs To
    • 4.1.21 VRS Profile
    • 4.1.22 Visible in Outbox
    • 4.1.23 Reject All Messages
    • 4.1.24 Logging of All Send Attempts
    • 4.1.25 Time Zone
    • 4.1.26 Number Locking
  • 4.2 Address
  • 4.3 Event
    • 4.3.1 Event Drop-Down List
    • 4.3.2 Free Address Field
    • 4.3.3 Active Check Box
    • 4.3.4 Archive Entry Drop-Down List
    • 4.3.5 Auto Termination Check Box
    • 4.3.6 Registered Check Box
    • 4.3.7 Service Drop-Down List
    • 4.3.8 Delivery Type Drop-Down List
    • 4.3.9 Sender Service Drop-Down List
    • 4.3.10 Recipient Number
    • 4.3.11 Filter Drop-Down List
  • 4.4 Rights
    • 4.4.1 FIS Folder, FIS Prefix
    • 4.4.2 Message Folder
    • 4.4.3 System Folder
    • 4.4.4 System Address Book
    • 4.4.5 User Address Book
    • 4.4.6 All Priv. Address Books
    • 4.4.7 Group Address Book
    • 4.4.8 Group User Profiles
    • 4.4.9 System User Profiles
    • 4.4.10 Tech User
    • 4.4.11 Server
    • 4.4.12 Services
    • 4.4.13 Registration / License
    • 4.4.14 LAN Login
    • 4.4.15 Terminate Incoming
    • 4.4.16 Change Cost Center
    • 4.4.17 Extended Folder View
    • 4.4.18 Preferences
    • 4.4.19 Change Sender
    • 4.4.20 Reporting
    • 4.4.21 May Mark Complete
    • 4.4.22 Metamail
    • 4.4.23 IN Box, OUT Box and Message Folder Rights
    • 4.4.24 Enter Number Directly
    • 4.4.25 Correct
    • 4.4.26 Restricted Use of Services
  • 4.5 Manual Fax
    • 4.5.1 Access Number
    • 4.5.2 Access Password
    • 4.5.3 FIS Prefix
    • 4.5.4 Default Fax Number
    • 4.5.5 Access Number
  • 4.6 Distributor Area
    • 4.6.1 Distributor Mode
    • 4.6.2 Distributor Queue
    • 4.6.3 View First Page Only
    • 4.6.4 Print Enabled
    • 4.6.5 Save as Enabled
    • 4.6.6 Terminate Enabled
    • 4.6.7 Split Message
    • 4.6.8 Change Message Content
    • 4.6.9 Edit/View Key System Fields
  • 4.7 Authorize / Sign
    • 4.7.1 May Authorize
    • 4.7.2 Inserting a Signature into the User Profile
  • 4.8 Queue Length, Queue Age and Queued Pages Alerting
    • 4.8.1 Queue Length
    • 4.8.2 Queue Age
    • 4.8.3 Queued Pages
  • 4.9 User Interface
    • 4.9.1 Create a User Profile
    • 4.9.2 Create a Warning Message
      • 4.9.2.1 Alert Value
    • 4.9.3 Creating Alerts
      • 4.9.3.1 Create a Queue Length Alert
        • 4.9.3.1.1 Alert Properties
          • 4.9.3.1.1.1 Name
        • 4.9.3.1.2 Alert Filter
          • 4.9.3.1.2.1 Watch Inbox / Outbox
          • 4.9.3.1.2.2 From User / Group
          • 4.9.3.1.2.3 To User / Group
          • 4.9.3.1.2.4 State
            • 4.9.3.1.2.4.1 Message States
          • 4.9.3.1.2.5 Priority
        • 4.9.3.1.3 Alert Levels
          • 4.9.3.1.3.1 Adding alert levels
          • 4.9.3.1.3.2 Deleting alert levels
          • 4.9.3.1.3.3 Alert level values
            • 4.9.3.1.3.3.1 Sub-Alert
            • 4.9.3.1.3.3.2 Active
            • 4.9.3.1.3.3.3 Periodic Repetition
            • 4.9.3.1.3.3.4 Name
            • 4.9.3.1.3.3.5 Trigger threshold and Re-activation threshold:
            • 4.9.3.1.3.3.6 Folder and File name
            • 4.9.3.1.3.3.7 Template Text Variable
      • 4.9.3.2 Variables for Alert Message
      • 4.9.3.3 Create a Queue Age Alert
        • 4.9.3.3.1 Alert Levels
      • 4.9.3.4 Create a Queued Pages Alert
        • 4.9.3.4.1 Alert Levels
    • 4.9.4 Deleting Alerts
  • 4.10 Queue Length, Queue Age and Queued Pages Monitoring
    • 4.10.1 Configuration
    • 4.10.2 Log Interval in Seconds
    • 4.10.3 Performance Counter
    • 4.10.4 Type
    • 4.10.5 Filter
      • 4.10.5.1 Inbox / Outbox
      • 4.10.5.2 From User / Group
      • 4.10.5.3 To User / Group
      • 4.10.5.4 State
      • 4.10.5.5 Priority
  • 4.11 TC/Broadcast
    • 4.11.1 User Can Send Job
    • 4.11.2 Intercept on Error
    • 4.11.3 Send Error Report
    • 4.11.4 PIN
    • 4.11.5 Resend Failed Messages
    • 4.11.6 Include Details for (Un)Successful Transmission
    • 4.11.7 Report Destination Numbers
  • 4.12 FaxPlus
  • 4.13 TC/Web
    • 4.13.1 TC/WEB Helpdesk Login
  • 4.14 TC/Web Identity Rights
    • 4.14.1 Setting Default Identity Rights
• 5. Distributing Incoming Messages
  • 5.1 Message Creation Time
  • 5.2 Enhanced Distributor Functionality
    • 5.2.1 Shortcut Keys Available Within the Message Window:
    • 5.2.2 Shortcut Keys Available Within the Address Book Window:
  • 5.3 Splitting Messages in Text Mode
  • 5.4 Splitting Messages in Image Mode
• 6. Maintaining Address Books
  • 6.1 Filterable Type Column in Address Book
  • 6.2 Maintaining the Private Address Book of Another User
    • 6.2.1 User Rights
  • 6.3 Group Address Books
  • 6.4 Distribution Lists
    • 6.4.1 Edit
    • 6.4.2 New Distribution List
    • 6.4.3 Distribution List Details Window
      • 6.4.3.1 Recipients Filter
      • 6.4.3.2 Additional Filter Values
      • 6.4.3.3 TC/Broadcast Options
        • 6.4.3.3.1 Distribution List Type
        • 6.4.3.3.2 Priorities
      • 6.4.3.4 Add Recipient Button
        • 6.4.3.4.1 Restrict the Number of Displayed Recipients in TCfW
        • 6.4.3.4.2 Address Books
      • 6.4.3.5 Remove Recipient Button
      • 6.4.3.6 New Recipient Button
      • 6.4.3.7 Import List Button
        • 6.4.3.7.1 Text File Format Specifications
        • 6.4.3.7.2 Handling Existing Recipients
      • 6.4.3.8 Export List Button
      • 6.4.3.9 Refresh Button
      • 6.4.3.10 OK Button
      • 6.4.3.11 Cancel Button
    • 6.4.4 Import a Single Distribution List
    • 6.4.5 Import of All Distribution Lists
      • 6.4.5.1 Import Files
        • 6.4.5.1.1 Text File Format Specifications for the Distribution Lists
        • 6.4.5.1.2 Text File Format Specifications for Recipients Data
    • 6.4.6 Export Distribution Lists
      • 6.4.6.1 Generated Export Files
    • 6.4.7 Cover Variables:
    • 6.4.8 Specifying the Delivery Type:
    • 6.4.9 Distribution List Name in the Message List View
      • 6.4.9.1 Messages with Multiple Distribution Lists
      • 6.4.9.2 TCOSS Configuration
  • 6.5 Recipient Window
    • 6.5.1 General Area
    • 6.5.2 Address Area
      • 6.5.2.1 Service Field
      • 6.5.2.2 Address Number Field
      • 6.5.2.3 Active Check Box
      • 6.5.2.4 Number Field*
      • 6.5.2.5 Answer Back Field*
      • 6.5.2.6 Free Address Field*
      • 6.5.2.7 User ID and Node Fields*
      • 6.5.2.8 Address Field*
• 7. Creating Cover Sheets
  • 7.1 Creating Service Dependent Cover Sheets
  • 7.2 Cover Variables for Date and Time
    • 7.2.1 Format Controls for Date
    • 7.2.2 Format Controls for Time
  • 7.3 Rich Text Covers
    • 7.3.1 Creation of Rich Text Cover Sheets
    • 7.3.2 Additional Cover Sheet Variables
    • 7.3.3 Changed Syntax of “To” and “cc” Lists in RTF Cover Sheets
    • 7.3.4 Restrictions to Use of Cover Sheet Variables in RTF Covers
    • 7.3.5 Page Format
    • 7.3.6 Trace Options
• 8. Maintaining Sending Services
• 9. Server Submenu
  • 9.1 Lines / Statistics
    • 9.1.1 Checking Lines
    • 9.1.2 Checking Statistics
  • 9.2 Disk Usage
  • 9.3 Number Series
  • 9.4 Date / Time
  • 9.5 Backup / Restore
  • 9.6 Archive Maintenance
    • 9.6.1 Set Archive Actions
    • 9.6.2 Specifying an Archive Server
      • 9.6.2.1 NAME and PATH (Mandatory)
      • 9.6.2.2 OFFLINEPATH (Optional)
      • 9.6.2.3 CDWRITERAPP (Optional)
      • 9.6.2.4 CDTEMPPATH (Optional)
  • 9.7 Registration
  • 9.8 Global Alerting Activate / Deactivate
• 10. System Folder
  • 10.1 Editing System Files
• 11. Opening Messages Created in Other Mail Programs
  • 11.1 Configuration Example for TC/400
• 12. KCS Server Areas
  • 12.1 Mail Area
  • 12.2 User Area
  • 12.3 Tech Area
  • 12.4 Additional Folder Fields
    • 12.4.1 Alternate Addresses Left
    • 12.4.2 Cost Center
    • 12.4.3 Cost
    • 12.4.4 Created At
    • 12.4.5 Error
    • 12.4.6 File Name
    • 12.4.7 From Continued
    • 12.4.8 Local Address
    • 12.4.9 Message Name
    • 12.4.10 Message Number
    • 12.4.11 Node List
    • 12.4.12 Normalized Address
    • 12.4.13 Normalized Sender
    • 12.4.14 Pages
    • 12.4.15 Priority
    • 12.4.16 Received / Terminated At
    • 12.4.17 Receiver Position
    • 12.4.18 Reception Error
    • 12.4.19 Response
    • 12.4.20 Retries Left
    • 12.4.21 Suspected Duplication
    • 12.4.22 Termination
    • 12.4.23 To Continued
    • 12.4.24 Triggered by
    • 12.4.25 Channel Number
    • 12.4.26 Media Server
    • 12.4.27 Received At
    • 12.4.28 User Action
    • 12.4.29 Custom Fields 1 – 4
  • 12.5 Adding Messages to the FIS
• 13. KCS Preferences (TC Management Console)
  • 13.1 Messaging Server
    • 13.1.1 Server Name
    • 13.1.2 Server Path
    • 13.1.3 User ID
    • 13.1.4 Login Automatically
    • 13.1.5 Use LAN User ID for Login
    • 13.1.6 Language
    • 13.1.7 TC Code Page
    • 13.1.8 Additional Code Page
    • 13.1.9 Voice Mail Extension
    • 13.1.10 Broadcast Server
  • 13.2 Archive Server
    • 13.2.1 Server Name
    • 13.2.2 Server Path
    • 13.2.3 DVD/CD Writer Application
    • 13.2.4 Directory for DVD/CD Creation:
    • 13.2.5 Path for Offline Volumes:
  • 13.3 Voice Server
    • 13.3.1 Name of a Voice Server
    • 13.3.2 Group Membership
    • 13.3.3 Voice Server Resources
    • 13.3.4 Connect Directly to the Voice Server
  • 13.4 Network Transport
    • 13.4.1 Workstation Name
    • 13.4.2 Network Protocol
    • 13.4.3 Adapter Number for NETBIOS
    • 13.4.4 Use RPC
  • 13.5 Workstation
    • 13.5.1 Font Name
    • 13.5.2 PC Code Page
    • 13.5.3 Temporary Directory
  • 13.6 Tracing
    • 13.6.1 Default Paths Created by Setup
    • 13.6.2 Common Trace
    • 13.6.3 TCSI Trace (TCSI32.DLL)
    • 13.6.4 TCRT COM Interface Trace (TCRT.DLL)
    • 13.6.5 Engine API Trace (tcEngine.dll)
    • 13.6.6 Remote Engine Trace (tce_rem.dll)
    • 13.6.7 Host Engine Trace (tce_host.dll)
    • 13.6.8 Resource Engine Trace (tce_res.dll)
    • 13.6.9 Sound Engine Trace (tce_snd.dll)
  • 13.7 KCS Voice Player
    • 13.7.1 Start Playing Automatically
    • 13.7.2 Close at Stop
    • 13.7.3 Allow Multiple Instances
    • 13.7.4 Multimedia Device
    • 13.7.5 Telephone/Extension
    • 13.7.6 Changing the Associated File Extensions
  • 13.8 Voice Mail
  • 13.9 MS-Exchange Integration
    • 13.9.1 Image Formats
    • 13.9.2 Retrieval Format for Message Body
    • 13.9.3 Retrieval Format for File Attachments
  • 13.10 Fax Viewer
    • 13.10.1 Display Default
    • 13.10.2 Window Position
    • 13.10.3 Printing Scale
  • 13.11 TCfW
    • 13.11.1 DDE Control
    • 13.11.2 Distribution Mode
    • 13.11.3 External Address Book
    • 13.11.4 General Settings
      • 13.11.4.1 Displaying the Original Message of a Notification Can Be Configured
      • 13.11.4.2 Attachments with a Specified Extension Can Be Opened in a Special Mode
      • 13.11.4.3 Rerouting Messages
    • 13.11.5 Signature
    • 13.11.6 Scanner Application
    • 13.11.7 Print Control
    • 13.11.8 Appearance
    • 13.11.9 ASCII to Telex Character Mapping
      • 13.11.9.1 Default ASCII to Telex Character Mapping
      • 13.11.9.2 How to Change the ASCII to Telex Character Mapping
        • 13.11.9.2.1 Windows Registry
        • 13.11.9.2.2 Format of the REG_MULTI_SZ
      • 13.11.9.3 Word Wrapping TCfWLib.DLL / TCfWLibU.DLL
    • 13.11.10 TC/Broadcast
      • 13.11.10.1 Job Problems
      • 13.11.10.2 Cover Sheet Creation
  • 13.12 TCDialer Configuration
  • 13.13 Installed Modules
  • 13.14 Configurable Preferences Panels
• 14. KCS Architecture and TCfW
• 15. PABX Link – Message Waiting Signal
• 16. Importing and Exporting Users and Recipients
  • 16.1 Defining New Address Books
  • 16.2 User Interface
  • 16.3 Interface Between TCfW and the Client Application
  • 16.4 DDE Interface
    • 16.4.1 Commands for Message Window (MSG=...)
    • 16.4.2 Commands for Application (TCFW=...)
    • 16.4.3 View Tiff Files (VIEWTIFFFILE=...)
    • 16.4.4 Related Entries in the Registry
• 17. Setting Printer API Commands
  • 17.1 API Key Word Command Overview
• 18. TC/Broadcast
  • 18.1 Job Monitoring Window
  • 18.2 Items of the Job Window
    • 18.2.1 Customers
    • 18.2.2 Jobs
    • 18.2.3 Terminated Jobs
    • 18.2.4 Problems
    • 18.2.5 Actions on Jobs
      • 18.2.5.1 Open
      • 18.2.5.2 Print
      • 18.2.5.3 Cancel
      • 18.2.5.4 Priority
    • 18.2.6 Actions on Send Orders
      • 18.2.6.1 Cancel
      • 18.2.6.2 Reactivate
      • 18.2.6.3 Correct
      • 18.2.6.4 Priority
  • 18.3 Filters
  • 18.4 Distribution Lists
    • 18.4.1 Necessary User Rights
• 19. Support for All-For-One Banking Key System
  • 19.1 Fields with Special Functionality
  • 19.2 Function Keys to Enter the Banking Key Information
  • 19.3 Header-Line Insertion
    • 19.3.1 Header
    • 19.3.2 Header Fields
    • 19.3.3 Header Handling
  • 19.4 Message Flow
    • 19.4.1 Authorizing an Outgoing Telex via the Host
    • 19.4.2 Verifying Banking Keys on Incoming Telexes
    • 19.4.3 Authorizing Outgoing Telexes via TCfW
    • 19.4.4 Outbound Messages Generated by the Host
    • 19.4.5 Outbound Messages from TCfW
    • 19.4.6 Inbound Messages
  • 19.5 Configuration
    • 19.5.1 TCOSS Configuration
    • 19.5.2 Service
    • 19.5.3 Inbound Distribution via NN99
    • 19.5.4 User Profiles
      • 19.5.4.1 User TLX9_System
      • 19.5.4.2 User X
      • 19.5.4.3 User IN_DIST
      • 19.5.4.4 User IN_ERROR
      • 19.5.4.5 User OUT_ERROR
      • 19.5.4.6 User IN_DISCARD
• 20. Time Zones Support
  • 20.1 Time Zone Prerequisites
  • 20.2 Time Zone Descriptions
  • 20.3 Automatic Conversion of Time Stamps
    • 20.3.1 How to Enable Automatic Conversion of Time Stamps
  • 20.4 User Profile
    • 20.4.1 How to Change the Time Zone of a User
  • 20.5 TC/Web Identity Rights
• 21. Attaching Files from Applications to Mail
• 22. Attach KCS Message Window
  • 22.1 Buttons
  • 22.2 Tabs
  • 22.3 General
    • 22.3.1 File Name
    • 22.3.2 Operation Mode Setup
  • 22.4 Sendkeys
    • 22.4.1 Input Fields
• 23. Changing Passwords
• 24. Language Files Overview
  • 24.1 Exchange of Language Resources
  • 24.2 LNG-Const Fontname & FontSize
• 25. LAN Protocols
• 26. Hints
• 27. Restrictions
  • 27.1 TCfW
  • 27.2 KCS Voice Mail
  • 27.3 Attaching Messages
    • 27.3.1 Lotus Notes
    • 27.3.2 Microsoft Outlook
    • 27.3.3 Microsoft Office Outlook 2007
  • 27.4 Windows Vista
  • 27.5 TCMC
  • 27.6 Rich Text Covers