Cisco 2960 - Manual (Page 17)

17
Troubleshooting Express Setup
If Express Setup does not run, or if the Express Setup page does not appear in your browser:
• Did you verify that POST successfully ran
before starting Express Setup? • If not, make sure that only the SYST and
STAT LEDs are green before pressing the
Mode button to enter the Express Setup
mode.
• Did you press the Mode button while the
switch was still running POST? • If yes, wait until POST completes. Power
cycle the switch. Wait until POST completes.
Confirm that the SYST and STAT LEDs are
green. Press the Mode button to enter
Express Setup mode.
• Did you try to continue without confirming
that the switch was in Express Setup mode? • Verify that all LEDs left of the Mode button
are green. If necessary, press the Mode
button to enter Express Setup mode.
• Does your PC have a static IP address? • If yes, change your PC settings to temporarily
use DHCP before connecting to the switch.
• Did you connect a crossover cable instead of
a straight-through Ethernet cable between a
switch port and the Ethernet port of the PC? • If yes, connect a straight-through cable to an
Ethernet port on the switch and the PC. Wait
30 seconds before entering 10.0.0.1 in the
browser.
• Did you connect the Ethernet cable to the
console port instead of to a 10/100 or
10/100/1000 Ethernet port on the switch? • If yes, disconnect from the console port.
Connect to an Ethernet port on the switch
and the PC. Wait 30 seconds before entering
10.0.0.1 in the browser.
• Did you wait 30 seconds after connecting the
switch and the PC before entering the IP
address in your browser? • If not, wait 30 seconds, re-enter 10.0.0.1 in
the browser, and press Enter.
• Did you enter the wrong address in the
browser, or is there an error message? • If yes, re-enter 10.0.0.1 in the browser, and
press Enter.