Requesting assistance or service, If you need assistance, If you need service – Whirlpool 3396314 User Manual
Page 33: If you need fsp* replacement parts
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Requesting Assistance or
Service
Before calling for assistance or service, please check Troubleshooting” on pages 29-32. |t
may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* ...
Call our toll-free number. Dial
toll-free from anywhere In the
U.S.A.:
1-80(M4-ROPER
1-800447-6737
and talk with or>e of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
arwe or, if service is necessary, recommend
a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please iriclude a daytime phone number in
your correspondence.
2. If you need service* ...
Contact the dealer from whom
----------- you purchased the appliarwe or
¿SERVICE^ the authorized servicer in your
^
area. For help finding an autho
rized servicer in your area, call
our toll-free telephone number in Step 1.
*When asking for help or service:
Please provide a detailed description of
the problem, your appliance's complete
model arvJ serial nun^rs, and the pur
chase date. (See page 2.) This information
will help us resporKi properly to your
request.
3. If you need FSP*
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
synibol of quality whenever you need a
replacement part for your Roper* appliar^ce.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Roper appliarrce.
To kx^te FSP replacement parts in your
area, refer to Step 2 or call our toll-free
number in Step 1.
4. If you are not satisfied
with how the problem
was solved ...
• Contact the Major Appliance Cor»ume|’
Action Program (MACAP). MACAP is
9
group of indeperident consumer experts
that voices consumer views at the highest
levels of the major appliance irKJustry.
• Contact MACAP only when the dealer,
authorized servicer, arxf Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
33