Problem, Possible cause, Solution – Whirlpool FGS385Y User Manual
Page 28: Burner flanies are uneven, Control knob(s) will not turn
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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
PROBLEM
POSSIBLE CAUSE
SOLUTION
Burner flanies are
uneven
Burner ports are clogged.
Clean with a straight pin (see pages 23
and 25). If this fails, call an authorized
Roper service technician for service.
Burner flames lift
off ports, are
yellow, or are
noisy when
turned off
Contact an authorized Roper service
technician to check air/gas mixture.
Burner makes
popping noise
when on
Burner is wet from washing.
Let dry.
Control knob(s)
will not turn
You are not pushing in before
turning.
Push control knob(s) in before turning to a
setting.
Self-Cleaning
cycie wili not
operate
The Oven Selector and Oven
Temperature Control are not set
to CLEAN.
The range clock does not show
the correct time of day.
The Lock Lever is not in the
CLEAN position-all the way to
the right.
The Start Time Dial does not
show the correct time of day or
the knob is not all the way out.
The Stop Time Dial is not set
ahead to the time you want the
cleaning cycle to stop.
Set both the Oven Selector and Oven
Temperature Control to CLEAN.
Reset clock to show the correct time of
day. (See page 11.)
Move Lock Lever all the way to the right.
Reset the Start Time Knob to show the
correct time of day. Pull knob out all the
way.
See Step 3 in “Setting the controls” on
page 20 for proper setting instructions.
Cooking resuits
are not what you
expected
The range is not level.
The oven temperature seems too
low or too high.
The oven was not preheated as
the recipe calls for.
The recipe has never been
tested or is not from a reliable
source.
The pans are not the type or size
recommended in the recipe.
There is not proper air circulation
around pan when baking.
Flame size does not fit the
cooking utensil being used.
When broiling, you have not
completely closed the oven door.
Level range. (See Installation Instruc
tions.)
Adjust the oven temperature control. (See
“Adjusting the oven temperature control”
on page 13.)
Preheat oven if called for in recipe.
Use only tested recipes from a reliable
source.
Refer to a reliable cookbook for recom
mended pan type and size.
Allow
V
/2
to 2 inches (4-5 cm) on all sides
of the pans for air circulation. There must
be a minimum space of 1 inch (2.5 cm).
Adjust flame size to fit cooking utensil.
Completely close oven door.
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