GE GTWN5550DWW - Manual (Page 9)

GEAppliances.com
OPERATION Possible Causes What To Do
Washer won't operate Washer Is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply Is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid Is open-safety feature
prevents agitation and
spinning when lid Is up
• Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse Is
tripped/blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have a separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed • Press Start.
Lid magnet missing • Call for service.
Time not shown
on display
Unit filling • This is normal. Estimated time remaining is updated during
fill time.
Movement inside machine
when shut off
Shifting mechanism is
disengaging the motor
• When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
Basket seems loose Basket moves or rotates freely • Washer basket does not have a traditional brake. Bosket will
move freely. This is normal.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect cycle selected. • Make sure the cycle selected matches the load you ore
washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance • Redistribute load in washer and run through Drain & Spin cycle.
Colored spots Incorrect use of fabric
softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewosh.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Detergent amount • Be sure to follow detergent manufacturer's directions.
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F-140°F (48°C-60°C).
Washer is overloaded • Loosely load clothes no higher than the top row of holes in the
washer basket. For best results, load items around the outside
of the basket.
Detergent is not
dissolving
• Add detergent to the wash basket before you load clothes.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent to wash basket before you load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Loosely load clothes in the washer basket. For best results, load
items around the outside of the basket.
Incorrect use of fabric
softener
• Check fabric softener package for instructions
and follow directions for using dispenser.
• Make sure you have selected the Fabric Softener option. g